Title: Synchronization error
Last modified: August 22, 2016

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# Synchronization error

 *  Resolved [glanum](https://wordpress.org/support/users/glanum/)
 * (@glanum)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/synchronization-error/)
 * Hello,
 * I’m having troubles synchronizing my PDF files since December the 9th 2014. Te
   plugin synchronization worked properly until early December but now I have to
   rename my PDF file several times and download it again for the synchronization
   to work. However it seems completely random. Sometimes all it takes is to remove
   a character to the file name, other times it does not work at the first go…
 * Thank you in advance for your help.
    Best regards.
 * [https://wordpress.org/plugins/issuu-pdf-sync/](https://wordpress.org/plugins/issuu-pdf-sync/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Janynne Gomes](https://wordpress.org/support/users/jaynnegomes/)
 * (@jaynnegomes)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/synchronization-error/#post-5674522)
 * I’m having the same issue here.
 * I’m in a big trouble, cuz i have a big product developed by using WordPress as
   the base and i have an important feature of my product attached to this synchronization.
 * I’m in trouble with my 50+ customers … i dont know what to do!
 *  Plugin Author [benjaminniess](https://wordpress.org/support/users/benjaminniess/)
 * (@benjaminniess)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/synchronization-error/#post-5674539)
 * Hello,
 * I’m sorry about that. I’m gonna find a moment to have a complete look at the 
   plugin. We are now two people to work on this so I’ll ask to the other developer
   if he has an idea.
 * If you find a precise scenario and not a “random” one, it could help me to find
   the solution.
 * Thanks.
 *  Plugin Author [benjaminniess](https://wordpress.org/support/users/benjaminniess/)
 * (@benjaminniess)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/synchronization-error/#post-5674541)
 * Hello,
 * I’ve just try again the plugin with a fresh WP install and everything looks good.
 * Do you know that when you edit a media, you have an information about the sync
   stat with Issuu ? (For example “This PDF is already synchronised on Issuu”)
 *  [Janynne Gomes](https://wordpress.org/support/users/jaynnegomes/)
 * (@jaynnegomes)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/synchronization-error/#post-5674566)
 * Now, with WordPress 4.2.2 version is everything working.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Synchronization error’ is closed to new replies.

 * ![](https://ps.w.org/issuu-pdf-sync/assets/icon-256x256.png?rev=1855327)
 * [Issuu PDF Sync](https://wordpress.org/plugins/issuu-pdf-sync/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/issuu-pdf-sync/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/issuu-pdf-sync/)
 * [Active Topics](https://wordpress.org/support/plugin/issuu-pdf-sync/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/issuu-pdf-sync/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/issuu-pdf-sync/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Janynne Gomes](https://wordpress.org/support/users/jaynnegomes/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/synchronization-error/#post-5674566)
 * Status: resolved