Support » Plugin: Facebook for WooCommerce » Synchronise test – fb product catalog and IG

  • Resolved lsb1

    (@lsb1)


    Hi, im creating my online store with flatsome theme.
    is this plug in compatible? I was wondering as I see there are many bad reviews..
    as of now im still creating my product pages.
    is it possible to syncronise the products that I have so far to see how it looks in fb product catalog but without being visible to public?
    is it possible to do the same for IG product catalog?
    I wanted to test it to see if it works before going “live”.

    looking forward hear from you
    thanks
    Lara

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi Lara,

    Thanks for reaching out.

    It should work fine, but we can’t guarantee as hundreds of plugins and themes are available, and it’s not feasible to check the plugin with all of them. With that being said, if theme is written according to WordPress.org guidelines, there should be no problem with that.

    For integration with Instagram, I’ll recommend to use the following plugin:

    https://woocommerce.com/products/woocommerce-instagram/

    Can you please check it out and let me know how it goes?

    Best,

    Thread Starter lsb1

    (@lsb1)

    Hi, thanks for your reply.

    but is it possible to syncronise the products that I have so far to see how it looks in fb product catalog but without being visible to public?
    or when I synchronise I can’t go back and “unsure” my product catalog from website to FB?

    Regarding IG is that the only way to connect my website product catalog to IG? that is a paid plug in and was wondering if there is any free?

    also I have the same question for IG: is it possible s it possible to syncronise the products that I have so far to see how it looks in IG product catalog but without being visible to public?

    thanks

    Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi @lsb1!

    without being visible to public?

    Yes, you can hide the products with the Catalog visibility using Facebook settings:

    https://www.facebook.com/business/help/836266307249612

    Regarding IG is that the only way to connect my website product catalog to IG? that is a paid plug in and was wondering if there is any free?

    With this extension, merchants can link an Instagram Business Account to the Facebook account and then sync the products to the Facebook catalog. This catalog can be shared between Facebook and Instagram. You can’t use Instagram shopping/checkout though. More details here:

    https://woocommerce.com/document/facebook-for-woocommerce/#section-46

    is it possible s it possible to syncronise the products that I have so far to see how it looks in IG product catalog but without being visible to public?

    The link shared earlier is also valid for Instagram as the shops on Facebook and Instagram are connected. There is more information on this page https://help.instagram.com/518659859068596.

    Hope this helps!

    Thread Starter lsb1

    (@lsb1)

    Hi Mirko,

    thanks for your reply.

    So basically I can synchronise my website with facebook at the moment (even though I do not have all the products inserted) and choose hide the products with the Catalog visibility using Facebook settings, correct?

    Secondly I do not understand why I need the second plug in for IG. If FB and IG are connected isn’t my product catalog visible in my IG business account once I synchronise my shop to fb using the facebook for woocommerce?

    thanks so much for your help:)

    Plugin Support xue28 (woo-hc)

    (@xue28)

    Hi @lsb1

    So basically I can synchronise my website with facebook at the moment (even though I do not have all the products inserted) and choose hide the products with the Catalog visibility using Facebook settings, correct?

    Yes, you are correct.

    Secondly I do not understand why I need the second plug in for IG. If FB and IG are connected isn’t my product catalog visible in my IG business account once I synchronise my shop to fb using the facebook for woocommerce?

    The WooCommerce Instagram plugin is needed only if you need users to checkout from Instagram since at the moment Instagram shopping/checkout support is not available in the Facebook for WooCommerce plugin.

    As they mentioned, with this extension, merchants can link an Instagram Business Account to the Facebook account and then sync the products to the Facebook catalog. This catalog can be shared between Facebook and Instagram.

    Hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
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