I’m having the same problems.
The WooCommerce log shows this, which may be relevant:
2019-11-21T19:23:47+00:00 CRITICAL Uncaught Error: Class ‘Automattic\WooCommerce\Admin\API\Reports\Customers\DataStore’ not found in /www/wp-content/plugins/woocommerce-admin/src/ReportsSync.php:328
Stack trace:
#0 /wordpress/wp-includes/class-wp-hook.php(286): Automattic\WooCommerce\Admin\ReportsSync::customers_lookup_update_init(”)
#1 /wordpress/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#2 /wordpress/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#3 /wordpress/wp-settings.php(549): do_action(‘wp_loaded’)
#4 /www/wp-config.php(100): require_once(‘/wordpress/wp-s…’)
#5 /wordpress/wp-config.php(5): require(‘/www/wp-config….’)
#6 /wordpress/wp-load.php(37): require_once(‘/wordpress/wp-c…’)
#7 /wordpress/wp-blog-header.php(13): require_once(‘/wordpress/wp-l…’)
#8 /www/index.php(17): require(‘/wordpress/wp-b…’)
#9 {main}
thrown in /www/wp-content/plugins/woocommerce-admin/src/ReportsSync.php on line 328
Hi @tedslater & @roeeyracing1
It appears that your errors may be related.
The error message says: 2019-11-21T19:23:47+00:00 CRITICAL Uncaught Error: Class ‘Automattic\WooCommerce\Admin\API\Reports\Customers\DataStore’ not found in /www/wp-content/plugins/woocommerce-admin/src/ReportsSync.php:328
It’s making a reference to the CustomerDataStore class that is being initialized within the function: customers_lookup_update_init():
https://github.com/woocommerce/woocommerce-admin/blob/master/src/ReportsSync.php#L328
CustomerDataStore refers to the DataStore class itself, as you can see here: https://github.com/woocommerce/woocommerce-admin/blob/c0922c78c4a122734ff2e3c6d325c43bf3c424d3/src/API/Reports/Customers/Stats/DataStore.php#L12
The DataStore class was added later in a new commit.
It appears that, for some reason, the DataStore class is not being referenced. It could be because of missing files. Could you try reinstalling the plugin to see if that fixes the problem? https://wordpress.org/plugins/woocommerce-admin/
Once that’s done, could you try re-importing the Customer History data? https://d.pr/i/fsZmHj
This should fix the problem.
Let us know if the problem persists.
Hi there!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
