Support » Plugin: Google Listings & Ads » Sync not working showing error please solve issue

  • this showing error “We’re having trouble loading this data. Try again later, or track your performance in Google Merchant Center.”
    but newly uploaded products are not uploading like previous.

    simply its not working. it was working fine.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter akshaygadekar02

    (@akshaygadekar02)

    Google Listings & Ads not working after plugin update. Please solve this. or give me way to clean all existing database of plugin. And How i can switch back to old version.

    Hello @akshaygadekar02

    Thanks for your message!

    this showing error “We’re having trouble loading this data. Try again later, or track your performance in Google Merchant Center.”
    but newly uploaded products are not uploading like previous.

    This is likely caused by a conflict with another plugin or theme in your account. If you have a staging site, you can follow the steps here to deactivate all plugins except for WooCommerce and Google Listings & Ads, you can also change your theme to StoreFront.

    If the above does not work and you still see the error, please send us a copy of your System Status Report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

    Google Listings & Ads not working after plugin update. Please solve this. or give me way to clean all existing database of plugi. And How i can switch back to old version.

    Previous versions are available in the GitHub repository from the extension: https://github.com/woocommerce/google-listings-and-ads/releases

    Thread Starter akshaygadekar02

    (@akshaygadekar02)

    Here is SYstem Report. It was working good 2 days ago. but stopped working automatically. i have no added any other plugin. just updated plugins 5 days ago.
    I’ve also tried installing fresh wordpress & restored backup. taken before 3-4 days.
    I’ve also tried reinstalling “google listing & ads plugin” with old version 1.5.1 also.

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://-.com
    Site address (URL): http://-.com
    WC Version: 5.9.0
    REST API Version: ✔ 5.9.0
    WC Blocks Version: ✔ 6.1.0
    Action Scheduler Version: ✔ 3.3.0
    WC Admin Version: ✔ 2.8.0
    Log Directory Writable: ✔
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 8.0.10
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.31-MariaDB-0ubuntu0.20.04.1
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.9.0
    WC Database Prefix: wp_
    Total Database Size: 101.36MB
    Database Data Size: 63.82MB
    Database Index Size: 37.54MB
    wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 2.52MB + Index: 2.13MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 2.52MB + Index: 1.98MB + Engine InnoDB
    wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_itsec_logs: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
    wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
    wp_postmeta: Data: 32.56MB + Index: 17.03MB + Engine InnoDB
    wp_posts: Data: 6.52MB + Index: 3.77MB + Engine InnoDB
    wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.41MB + Index: 0.27MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_trackship_shipment: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_trackship_shipping_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wcfm_daily_analysis: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    wp_wcfm_detailed_analysis: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.48MB + Index: 0.86MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woo_shippment_provider: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_affiliates_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_creatives: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_tracking_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpam_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wppb: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 6.52MB + Index: 5.91MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 11393
    custom_css: 1
    customize_changeset: 17
    elementor_library: 1
    itsec-dash-card: 6
    itsec-dashboard: 1
    mailpoet_page: 1
    nav_menu_item: 11
    page: 18
    post: 5
    product: 4731
    revision: 20
    shop_order: 8
    watermark: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (25) ###
    
    All-in-One WP Migration: by ServMask – 7.50
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.36
    WP Affiliate Manager: by wp.insider
    wpaffiliatemgr – 2.8.8
    
    iThemes Security: by iThemes – 8.0.2
    Easy Watermark: by BracketSpace – 1.0.11
    Google Listings and Ads: by WooCommerce – 1.7.0
    Hide Admin Bar From Front End: by Ankit Panchal – 2.8.0
    LiteSpeed Cache: by LiteSpeed Technologies – 4.4.4
    MailPoet 3 (New): by MailPoet – 3.74.1
    One Click Demo Import: by OCDI – 3.0.2
    Tawk.to Live Chat: by Tawkto – 0.6.0
    TH Variation Swatches: by ThemeHunk – 1.2.1
    ThemeHunk Customizer: by ThemeHunk – 2.5.8
    WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.6.1
    WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.5.0
    WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.10.1
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.0
    Razorpay for WooCommerce: by Team Razorpay – 2.8.2
    WPC Smart Compare for WooCommerce: by WPClever – 4.2.1
    WPC Smart Wishlist for WooCommerce: by WPClever – 2.8.9
    TeraWallet: by WCBeginner – 1.3.19
    WooCommerce: by Automattic – 5.9.0
    Yoast SEO: by Team Yoast – 17.6
    WP Hide & Security Enhancer: by Nsp Code – 1.6.4
    
    ### Inactive Plugins (5) ###
    
    AMP: by AMP Project Contributors – 2.1.4
    Elementor: by Elementor.com – 3.4.3
    Increase Maximum Upload File Size: by Imagify – 2.0.4
    Jetpack: by Automattic – 10.0
    WP Popup Builder: by ThemeHunk – 1.2.5
    
    ### Must Use Plugins (1) ###
    
    wp-hide-loader.php: by  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left_space
    Thousand Separator: 
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Big Store
    Version: 1.6.3 (update to version 1.7.8 is available)
    Author URL: https://www.themehunk.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 5,233
    Oldest: 2021-10-30 18:38:16 +0000
    Newest: 2021-11-30 05:12:35 +0000
    
    Failed: 2,233
    Oldest: 2021-09-30 10:41:27 +0000
    Newest: 2021-11-25 16:35:14 +0000
    
    Pending: 7
    Oldest: 2021-12-01 03:00:00 +0000
    Newest: 2021-12-01 05:09:55 +0000
    
    ### Status report information ###
    
    Generated at: 2021-11-30 11:31:07 +05:30
    
Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this review.