Support » Plugin: Facebook for WooCommerce » Sync multiple facebook sites-stores

Sync multiple facebook sites-stores

  • Resolved vinibiruley

    (@vinibiruley)


    3 years ago

    Good afternoon, I have 4 online stores and 4 facebook pages respectively, 1 for each store. Also 1 business account / 1 pixel / 1 ad account for each one.

    Is it possible to sync all my stores?
    I tried to synchronize the second store but when I do that the first one is automatically out of sync.
    Even synchronizing with totally different information.

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • tamarazuk

    (@tamarazuk)

    2 years, 12 months ago

    Hi @vinibiruley,

    Thanks for writing to us about our plugin! I greatly apologize for the delay in getting back to you. I am happy to help out here. 🙂

    It definitely should be possible to sync the four different stores. As a first step, I would like to take a look at your catalog manager to see how your catalogs are configured. Would you please log into your Catalog Manager and share a screenshot of what you see?

    Thanks,
    Tamara

    Thread Starter vinibiruley

    (@vinibiruley)

    2 years, 12 months ago

    Hello

    When I set up a second store, the first one no longer synchronizes the products.

    As I understand it, when I try to set up a second store, the pluggin replaces the information from the first store configured, because when I try to do the second, the information from the first is pre-loaded.

    In addition to this, I for example click through woocmerce on “Manage Conetion” in the first synchronized store, then the following message appears:
    “This content is not available right now
    Generally, when this happens, it means that the owner has shared the content with a small group of people, changed who can see it, or has been deleted. ”
    I also leave below this error.

    Print catalog manager
    https://ibb.co/5KqgML9
    Manage connection error
    https://ibb.co/7Yjfyt3

    Thread Starter vinibiruley

    (@vinibiruley)

    2 years, 12 months ago

    Why was the topic changed to “resolved” if the problem has not been resolved and I have not been answered yet?

    tamarazuk

    (@tamarazuk)

    2 years, 11 months ago

    Hi @vinibiruley,

    My sincere apologies for the delay in getting back to you! I’m not sure why the topic was marked as resolved and I may have done that accidentally when sending my last reply. I’ve marked the topic as “not resolved” again.

    As a next step, would you please share a screenshot of the assets your user has access to? To find this screen, please head to Business Settings > Users > (select your profile) and take a screenshot of the assets that are listed.

    Thanks,
    Tamara

    Thread Starter vinibiruley

    (@vinibiruley)

    2 years, 11 months ago

    After the last update, it worked again. Thank you.

    tamarazuk

    (@tamarazuk)

    2 years, 11 months ago

    hi @vinibiruley,

    That’s wonderful news! I’m glad to hear it 🙂

    If you experience other issues or have further questions, please take a look at our documentation for more information and feel free to create a new thread if you have further questions.

    Thanks,
    Tamara 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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