Support » Plugin: Stock Sync for WooCommerce » Sync is double entering a transaction

  • Resolved rickbase1

    (@rickbase1)


    One more issue. When I process an order from the secondary store, I get duplicate transactions, such that if I sell one unit it depletes the inventory by 2 units.

    When I sell it from the primary store it is fine.

    Here is a link to a snippet showing my steps and your log report.

    https://ibb.co/JR0JVR0

    Hopefully you can point me in the right direction here.

    Thanks again!

    Rick

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WP Trio

    (@wooelements)

    Thank you for reporting the issue!

    Does the problem occur for all payment methods or only for a certain one? There has been reports of some payment gateways processing orders twice and thus causing stock to be reduced twice.

    If it happens for all payment methods, please test with all plugins deactivated except WooCommerce and Stock Sync. This will help to rule out any issues caused by other plugins as Stock Sync shouldn’t cause behaviour like this.

    Thread Starter rickbase1

    (@rickbase1)

    You know, that might just be possible. I will set up a staging site and start some testing tonight.

    Thanks for the insight!!

    Will report back my findings

    Rick

    Thread Starter rickbase1

    (@rickbase1)

    Just a quick update. It seems that either the Elex Shipping or Elex hide shipping plugin was the cause, as they indeed seemed to be creating the double entry. And all of a sudden a couple of other gremlins I had went away too!

    I dont need your full package but would like to make some sort of donation to the project. Do you have a donate or paypal link you could share?

    Thanks !

    Plugin Author WP Trio

    (@wooelements)

    Glad to hear you found the culprit!

    No need for donation, appreciate the gesture though 🙂

    Marking this as resolved but feel free to reopen if the issue persists.

Viewing 4 replies - 1 through 4 (of 4 total)
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