Hi,
Sorry to hear you have some trouble with our plugin.
As long as your images are one of the wordpress accepted image types it should be fine : jpeg, png, gif.
In your case some images are importing and others are not, so this is probably the cause..
If you look at images that are not importing, is there any similarity that would put us on a lead? Maybe they all have the same image type, maybe there are more than one image, or anything else?
Thanks!
Hi,
the image are all jpg the same with the success one. I tried uploading manually to wordpress and its uploaded successfully so I’m sure the files are ok. I’ve notice today that the amount of successful sync is increasing. Is there a limit per sync time, and my record is 115 record, is that too much too sync at the same moment and need time to be synced all the way?
Hi,
After trying to make a new field in airtable and start sync after adding some of the unseccessul sync, I notice that the image are syncing and gets uploaded to WP media library, but some how they are not conected to the post featured image
Hi,
Right, so images are not the issue.
It looks like the sync process is timing out or is running out of memory.
Do you have access to your server logs to see what happened exactly?
115 records is not that much and should import fine but if the images are quite large that might be the cause.
In the meantime, re-triggering the sync until it goes through all the records should also work as a temporary solution.
Thanks!
Hi,
I thnk I’ve found the problem. It is the image but not the type or the size, but the resolution. Some of my image are not optimize for web, some of them has high resolution 4k+ pixel but a small size (3-4mb) and some has FHD quality but bigger size (up to 9MB) the 4K one get scaled down on WP media library and has “-scaled” on the file name. This picture do not get linked to the post and somehow stop the syncing progress for all other record after this record. My post without image are syncing because I turn off the image field and when recurring sync they went thru, but after I turn on image sync again it stop on 4K image. After I change all image to FHD resolution everything woks fine.
Thank you for your support.
