Title: Sync fails
Last modified: March 21, 2021

---

# Sync fails

 *  Resolved [chamrose](https://wordpress.org/support/users/chamrose/)
 * (@chamrose)
 * [5 years ago](https://wordpress.org/support/topic/sync-fails/)
 * WooCommerce version is 5.1.0, WooCommerce Square version is 2.3.4
 * In the past, my inventory synced just fine with WC being the system of record
   and Square just housing the name, price, category and image. I don’t sync the
   stock level. Now, I have 6802 products in my store and the sync is failing at
   9%. I ran a log to see what it puts out. After the last record pumped over, this
   is what it shows:
 *     ```
       duration: 60.71841s
   
       03-21-2021 @ 02:31:20 - Response
       Response
       code: 408
       message:
       headers: Array
       (
           [0] => HTTP/2 408
           [strict-transport-security] => max-age=631152000; includeSubDomains; preload
           [content-length] => 14
           [content-type] => text/plain
           [date] => Sun, 21 Mar 2021 09:31:19 GMT
       )
       body: stream timeout
   
       03-21-2021 @ 02:31:20 - Failed step cycle: update_matched_products (77.17s) - API response data is missing
       03-21-2021 @ 02:31:20 - API response data is missing
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [chamrose](https://wordpress.org/support/users/chamrose/)
 * (@chamrose)
 * [5 years ago](https://wordpress.org/support/topic/sync-fails/#post-14214574)
 * I disconnected the WooCommerce store and reconnected it. It seems to have resolved
   the issue. Though not all of my products are syncing up that are checked to sync.
 *  Thread Starter [chamrose](https://wordpress.org/support/users/chamrose/)
 * (@chamrose)
 * [5 years ago](https://wordpress.org/support/topic/sync-fails/#post-14214756)
 * I just went to the WooCommerce support to get assistance for this product.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sync fails’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 2 replies
 * 1 participant
 * Last reply from: [chamrose](https://wordpress.org/support/users/chamrose/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/sync-fails/#post-14214756)
 * Status: resolved