• Resolved mackiecompany

    (@mackiecompany)


    Hi

    My client is having an issue syncing draft woocommerce products with squareup.
    Is it possible, they have worked for two product but not all.

    Thanks
    Scott

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Can you elaborate a bit on anything you have done differently with the products? Draft products would not normally sync between the systems.

    Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @mackiecompany,

    I wanted to let you know that I was able to sync draft products from WooCommerce to Square. It’s not immediately obvious whether that’s expected behavior or not so I’m now discussing it with our developers.

    I’ll get back to you when I have an update.

    Cheers!

    Thread Starter mackiecompany

    (@mackiecompany)

    Hi

    Thanks for confirming, i double checked everything between the two products and the information is the same.

    Simple Product
    Sync with Square [checked]
    Manage stock? [Synced with Square]

    In the end we used the wholesale suite plugin and set it to “Wholesale Customer”
    Catalog; Hidden
    https://wholesalesuiteplugin.com/

    Thanks
    Scott

    Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @mackiecompany,

    I confirmed that this is a bug and reported it to our developers: the extension shouldn’t sync draft products from WooCommerce to Square.

    It’s possible that you’ll have issues with this functionality since it’s not intended and can be flawed.

    I hope this clarifies a bit, but please let us know if you have any questions!

    Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @mackiecompany,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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