Support » Plugin: WP SMTP » Switching to Post SMTP

  • Settings got messed up upon automatic update without any kind of alert/notification for re-entering the login/authentication details. No wp-mail fallback when settings got misconfigured.

    One whole week of emails lost and complaints from our customers.

    Thank you

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @m_disseny,

    Thank you for taking the time to leave a review and share your thoughts.
    We want to sincerely apologize for the trouble our latest update caused.

    I completely understand your feedback regarding the addition of warning when a major update is released, and we did just that a few days back. We released a new update that will warn users if their credentials are not entered correctly, so they are aware there might be an issue.

    Once more, thank you for writing in and sharing your feedback – please accept our apologies for the trouble caused.

    Warm regards,
    Beatrice.

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