• Resolved yhkwan

    (@yhkwan)


    I purchase the pro version recently. I enjoy using it except:
    1. the selected custom theme I created and saved will automatically switched back to default theme. Most of time I find it happens after you made changes to the form field section
    2. The submissions have not been captured 100% of the time. 1 I noticed it happens very often when you access the form the first time from a device. 2. You click the submit button too quickly. usually it will be successful if you remit the form the 2nd time
    3. You can’t change the # of symbols in Simple Captcha although it says 3-9
    4. The form doesn’t display correctly on even not too old android machine: Samsung S8 default browser. The radio buttons not showing

    keep up with the good work!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Dear @yhkwan,
    Thanks for your inquiry.

    Please, note that in the WordPress.org forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following form”.

    Best Regards,
    Mane

Viewing 1 replies (of 1 total)
  • The topic ‘switching my custom theme to the default automatically’ is closed to new replies.