Support » Plugin: Electronic Signature on SwiftCloud » Swift Cloud Signature box not working

  • gobundance

    (@gobundance)


    The signature box and keypad is not working.

    The page I need help with: [log in to see the link]

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  • Plugin Author SwiftCloud

    (@swiftcloud)

    Hi there – this is probably a theme or plugin conflict. Can you activate the default theme for a minute, test it, then set the theme back?

    One downside to the current 1.0 system is there are millions of plugins and themes with potential conflicts, so generally, the first step is to test using a default theme and minimal plugins.

    If you find the specific plugin or theme, let us know. Version 2 (scheduled for Oct 2017) will not work the same way and thus will not have this problem.

    I’ll also pass this along to a programmer to investigate.

Viewing 1 replies (of 1 total)
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