Support » Plugin: Sweet Captcha » Sweet Captcha fails after site relocation

  • Resolved AlanOldStudent

    (@alanoldstudent)


    We relocated our site, http://occupytacoma.org/ to another server. On the previous server, the name “occupytacoma.org” pointed to “occupy-tacoma.org.” Now “occupy-tacoma.org” points to “occupytacoma.org.” Our intent was to have either URL go to our active site (don’t ask).

    Since relocating our site, Sweet Captcha breaks contactform 7 and the registration form. I’ve deleted Sweet Captcha and reloaded it several times, as has our other webmaster. The error message at the bottom of these pages says this:
    {“error”:[“Invalid domain (occupytacoma.org) for this app”]}

    If anyone could give us a bit of guidance, we would be most grateful.

    Regards,
    Alan OldStudent

    http://wordpress.org/extend/plugins/sweetcaptcha-revolutionary-free-captcha-service/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Sweet Captcha

    (@sweetcaptcha)

    Hi Alan,

    SweetCaptcha works per domain – what we have under our registration details is this domain:
    http://occupytacoma.org

    If this is correct SweetCaptcha should work.
    If you want us to change it to:
    occupy-tacoma.org

    Update us to our support:
    support@SweetCaptcha.com

    And we will do it 😉
    (This error occur because the domain SweetCaptcha installed on is not the domain that is registered)
    [ Signature and ad copy moderated. ]

    What I did to resolve this problem in the test site was to zap the ID and password/secret areas of the live setup form, click save changes and then exit the setup. I was presented with a notification that SweetCaptcha was not properly set up and directed to “click here”. In doing so I was awarded a new ID and such and that took care of the problem. But I understand that this has left some trash in your SweeCaptcha tables. I will endeavor to clean it up by contacting you via email.

    Thanks TruthMerchant and SteewCaptcha support Team.

    Everything seems to be working now.

    Regards,
    Alan OldStudent

    Hi

    i’vent being relocating my site, but i get the same error. I try the solution suggested by TruthMerchant
    but it didn’t works to me
    I keep having the same error.

    The site is http://www.lupeficara.info

    any suggestion is welcome.

    Thanks in advance

    The Sweet Captcha people will probably chime in pretty soon with some suggestions.

    I looked at your site and liked the paintings. Your CV was interesting.

    Regards,
    Alan OldStudent

    Thanks a lot, Alan,
    I’m touched.
    I hope this post is not too old. I’m not in the hurry anyway.

    Regards
    L.F.

    Plugin Contributor Sweet Captcha

    (@sweetcaptcha)

    Hi Jeko1,

    Contact

    Fixed!

    😉

    Have a Sweet Day!
    Ian.

    oohhh
    thanks you very much? but how it worked?

    thanks again

Viewing 8 replies - 1 through 8 (of 8 total)
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