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[resolved] Sweet Captcha fails after site relocation (9 posts)

  1. AlanOldStudent
    Member
    Posted 2 years ago #

    We relocated our site, http://occupytacoma.org/ to another server. On the previous server, the name "occupytacoma.org" pointed to "occupy-tacoma.org." Now "occupy-tacoma.org" points to "occupytacoma.org." Our intent was to have either URL go to our active site (don't ask).

    Since relocating our site, Sweet Captcha breaks contactform 7 and the registration form. I've deleted Sweet Captcha and reloaded it several times, as has our other webmaster. The error message at the bottom of these pages says this:
    {"error":["Invalid domain (occupytacoma.org) for this app"]}

    If anyone could give us a bit of guidance, we would be most grateful.

    Regards,
    Alan OldStudent

    http://wordpress.org/extend/plugins/sweetcaptcha-revolutionary-free-captcha-service/

  2. Sweet Captcha
    Member
    Plugin Contributor

    Posted 2 years ago #

    Hi Alan,

    SweetCaptcha works per domain - what we have under our registration details is this domain:
    http://occupytacoma.org

    If this is correct SweetCaptcha should work.
    If you want us to change it to:
    occupy-tacoma.org

    Update us to our support:
    support@SweetCaptcha.com

    And we will do it ;-)
    (This error occur because the domain SweetCaptcha installed on is not the domain that is registered)
    [ Signature and ad copy moderated. ]

  3. TruthMerchant
    Member
    Posted 2 years ago #

    What I did to resolve this problem in the test site was to zap the ID and password/secret areas of the live setup form, click save changes and then exit the setup. I was presented with a notification that SweetCaptcha was not properly set up and directed to "click here". In doing so I was awarded a new ID and such and that took care of the problem. But I understand that this has left some trash in your SweeCaptcha tables. I will endeavor to clean it up by contacting you via email.

  4. AlanOldStudent
    Member
    Posted 2 years ago #

    Thanks TruthMerchant and SteewCaptcha support Team.

    Everything seems to be working now.

    Regards,
    Alan OldStudent

  5. jecko1
    Member
    Posted 2 years ago #

    Hi

    i'vent being relocating my site, but i get the same error. I try the solution suggested by TruthMerchant
    but it didn't works to me
    I keep having the same error.

    The site is http://www.lupeficara.info

    any suggestion is welcome.

    Thanks in advance

  6. AlanOldStudent
    Member
    Posted 2 years ago #

    The Sweet Captcha people will probably chime in pretty soon with some suggestions.

    I looked at your site and liked the paintings. Your CV was interesting.

    Regards,
    Alan OldStudent

  7. jecko1
    Member
    Posted 2 years ago #

    Thanks a lot, Alan,
    I'm touched.
    I hope this post is not too old. I'm not in the hurry anyway.

    Regards
    L.F.

  8. Sweet Captcha
    Member
    Plugin Contributor

    Posted 2 years ago #

    Hi Jeko1,

    http://www.lupeficara.info/?page_id=128

    Fixed!

    ;-)

    Have a Sweet Day!
    Ian.

  9. jecko1
    Member
    Posted 2 years ago #

    oohhh
    thanks you very much? but how it worked?

    thanks again

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