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Suspicious widget keeps on showing up (2 posts)

  1. rosbertstern
    Member
    Posted 2 years ago #

    A new widget is installed in the sidebar of our WP site every couple of days in continuing basis. It comes back again after deleting it.

    Also, pages are being created with online casino gambling. I have installed antivirus plugin and all other plugins are continually updated but the attack keeps on coming.

    Please advice

  2. Tara
    Member
    Posted 2 years ago #

    first off, try:

    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    - To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don't have access to your admin area, you can switch to the default theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

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