Support » Plugin: Mailchimp for WooCommerce » Suscribe confirmation not arrives

  • Resolved henty

    (@henty)


    Hi,
    Double opt-in e-mails to confirm suscribtions are not arriving to suscribers from the checkbox we includ in check-out page.
    We did test with diferent e-mails account indead we didn´t recive any confirmation mail.
    How can I review settings or what might be a reason of it?
    Thanks,
    Jan

    The page I need help with: [log in to see the link]

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  • Plugin Support khungate

    (@khungate)

    Hi @henty, Thanks for reaching out, but the problem you’re describing is outside the functionality of the plugin, and it would be best suited for the support team at Mailchimp to review.

    They would be able to access your account and investigate further. You can reach out to their excellent customer service team via this support link. You should be able to chat with them and take things from there.

    Thanks again for reaching out, let us know if there’s anything else we can do.

Viewing 1 replies (of 1 total)
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