Survey Only Loads on Refresh

  • B & L Marketing

    (@unifiedac)


    9 months, 3 weeks ago

    I have a page that loads the survey via the SurveyJS shortcode:

    [survey id="1"]

    Sometimes, not every time, the survey does not load and the console displays an error:

    If I refresh the page, the survey loads correctly.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter B & L Marketing

    (@unifiedac)

    7 months ago

    Any updated on this? This is still an issue and visitors quickly leave the page because the survey doesn’t load.

    Thread Starter B & L Marketing

    (@unifiedac)

    6 months ago

    Still looking for an update on this issue. This is the error in console:Uncaught ReferenceError: Survey is not defined
    at initSurvey8 (my-url/:516:33)
    at Object.success (my-url/:511:21)
    at c (jquery.min.js?ver=3.7.1:2:25304)
    at Object.fireWith as resolveWith
    at l (jquery.min.js?ver=3.7.1:2:77782)
    at XMLHttpRequest. (jquery.min.js?ver=3.7.1:2:80265)

Viewing 2 replies - 1 through 2 (of 2 total)
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