Title: Support will be reduced
Last modified: April 19, 2018

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# Support will be reduced

 *  [Nikola](https://wordpress.org/support/users/nikolam/)
 * (@nikolam)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/support-will-be-reduced/)
 * Hey all,
 * Thanks for using Sermon Manager. <3
 * Due to increased workload, our team can’t handle working on new features (including
   Sermon Manager Pro), fixing issues, other products, and quickly responding to
   each support ticket.
 * So this is just a notice that we will probably be a bit slower to reply*. So,
   you might even wait up to 72 hours to get a response – but, that doesn’t mean
   that we don’t read your reports – we read every single of them, and we fix bugs
   ASAP if it’s bug-related.
 * So yeah, this is not a “there will be no support” announcement, this just a mere“
   support will have delays” announcement.
 * * This includes free email support as well. Paid support will operate normally,
   with maybe small delays, but not as drastic as with free support.
 * Thank you for understanding. 🙂

The topic ‘Support will be reduced’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [Nikola](https://wordpress.org/support/users/nikolam/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/support-will-be-reduced/)
 * Status: not a support question