Title: Support Team Disappeared?
Last modified: May 13, 2026

---

# Support Team Disappeared?

 *  [Scott Hendison](https://wordpress.org/support/users/cyber49/)
 * (@cyber49)
 * [4 days, 10 hours ago](https://wordpress.org/support/topic/support-team-disappeared/)
 * What happened to you guys? I’ve got unanswered support chat over a week old and
   unanswered emails to [support@wpcompress.com](https://wordpress.org/support/topic/support-team-disappeared/support@wpcompress.com?output_format=md).
   Everybody OK? Are you guys out of business? What’s up?
 * Do you have any other methods of contact? Tried messaging on Facebook too, but
   that’s the only other thing I can find. No phone number, right?

Viewing 1 replies (of 1 total)

 *  Plugin Support [technicus](https://wordpress.org/support/users/technicus/)
 * (@technicus)
 * [4 days, 1 hour ago](https://wordpress.org/support/topic/support-team-disappeared/#post-18907578)
 * [@cyber49](https://wordpress.org/support/users/cyber49/) Hello,
   We’re sorry for
   the problems caused, we had a lot of issues lately with our support system where
   tickets never reached us and even some tickets got closed/removed from the system
   without them actually being taken care of and we became aware of this issue only
   recently when you and few other users contacted us via WordPress Forums.We will
   contact you directly in order to see what’s happening and help you out. Thank
   you!

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsupport-team-disappeared%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/wp-compress-image-optimizer/assets/icon-256x256.png?rev=
   1803925)
 * [WP Compress - Instant Performance & Speed Optimization](https://wordpress.org/plugins/wp-compress-image-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-compress-image-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-compress-image-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-compress-image-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-compress-image-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-compress-image-optimizer/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [technicus](https://wordpress.org/support/users/technicus/)
 * Last activity: [4 days, 1 hour ago](https://wordpress.org/support/topic/support-team-disappeared/#post-18907578)
 * Status: not resolved