Support Rules

  • Plugin Author matthias.wagner

    (@matthiaswagner)


    4 years, 10 months ago

    You need support with this plugin? Please have a look at these guidelines before…

    First, let me say that we do our best to provide you this free plugin and free support, next to working as a busy design and development agency here in austria 🙂 In order for us to keep development and support running, please provide us with some important information when you open a ticket.

    1) Read the plugin description, FAQ and have a look at the screenshots
    2) Search in the support forum, if your problem has been discussed already

    If we see support questions that are answered already or are described otherwise, it may be that you don’t get an answer or only a link to these resources…

    3) Provide a link to a screenshot of your settings and describe what you would like to achieve / what does not work as expected along with your posting

    If you enjoy the plugin, we are always happy about a small donation 😉 https://www.matthias-wagner.at/

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