Support » Plugin: Repeat Order for WooCommerce » Support Personalized Production Option Manager Plugin (PPOM)

  • Resolved printplaygames

    (@printplaygames)


    We use this very popular plugin https://wordpress.org/plugins/woocommerce-product-addon/ to allow adding on text to the cart items. However, when customers reorder, these values do not transfer over to the new cart items, and since on some of those cart items, we require those values, it then removes the item from the cart. Can your plugin support the values from the PPOM plugin?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ulf Schönefeld

    (@uschoene)

    Hi @printplaygames,

    your plugin “PPOM” does not support the standard WooCommerce functionality to reorder the defined fields.

    We have tested the two popular plugins “WooCommerce Product Add-On (Link: https://woocommerce.com/products/product-add-ons/)” and the YITH plugin “YITH WooCommerce Advanced Product Options (Free & Premium, Link: https://yithemes.com/themes/plugins/yith-woocommerce-product-add-ons/)”. With these plugins, the fields are transferred when a new order is placed. It is important, that we do not receive any financial compensation for the reference to another page.

    We recommend that you contact the developers of “PPOM” and ask them to support the standard functionality of WooCommerce “Re-Order”. The other two plugins can do the same. We can’t implement such functionality in our plugin. We are looking forward to your feedback, if this would be an option for you.

    Your poly-res Team

    Plugin Author Ulf Schönefeld

    (@uschoene)

    Hi @printplaygames,

    we assume that our answer has helped you to find the desired solution. Therefore we close this topic. If not, just open a new ticket.

    Your poly-res Team

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Support Personalized Production Option Manager Plugin (PPOM)’ is closed to new replies.