Support » Fixing WordPress » Creating my own support page

  • Hello all,

    I am after some advice if possible. I’m just in the process of making my website. And was wondering what the best method would be, to add a support page?

    I don’t really want to use a ticket system or private message system. I wanted to create a support page. What is done through posts. So other Users/Visitors can see any support that has been given. As we get asked the same question, on multiple things. Setting up a Posts page, would be just what i need., so, if a visitor wants help with setting up their device. They can ask on a support page, and i can help them. But I want the support to show on a page, so other users/visitor’s can refer to it.

    I have added BBpress Forum, and FAQ’s, but i am still receiving multiple emails and contacts, for Support, so i am having to keep responding to people that way until i can sort something out.

    Any help or advise is appreciated.

    Many Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there,

    I recommend trying this plugin https://wordpress.org/plugins/awesome-support/ to add support in your website.

    Hello, insomniacsbuilds, & welcome. There are a couple plugins that might help you out. I’m thinking Weaver Show Posts, DisplayPosts Shortcode, & List Category Posts to name a few. There do seem to be some issues w/some of these plugins using the new Gutenberg editor, i.e., if you wrote them using it, images are not always imported for whatever reason, so you might wish to stick w/the standard WordPress editor for the time being till the plugin authors get that resolved.

    Please let us know if you require further help.

    Thread Starter insomniacsbuilds

    (@insomniacsbuilds)

    Thank you both for the replies, its greatly appreciated. Rachna, i don’t think that Plugin would help as its a ticket system. And i want something that visitors can post so other users can refer to the support. As many visitors are asking the same questions.

    Jackie, thank you very much i will check them plugins out. I appreciate the info thanks again. 🙂

    Thread Starter insomniacsbuilds

    (@insomniacsbuilds)

    I’m still really atruggling to find anything. If anyone has anymore ideas. Would be very grateful. I’m just after a plugin i can create a support page with, where Visitors can ask support questions and other Visitors can see them, and refer to them when needed.

    Many Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Creating my own support page’ is closed to new replies.