Support Not A Key Feature

  • bigjake36

    (@bigjake36)


    9 years, 5 months ago

    Plugin didn’t work so I request some assistance twice and haven’t heard anything back since then. This plugin maybe a nice, but if it doesn’t work nice doesn’t mean a thing.

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  • Plugin Author wpbizplugins

    (@wpbizplugins)

    9 years, 5 months ago

    I’m sorry you feel this way, but I work a full time job and you sent me two emails in little under two days before you posted this review. I do my absolute best to provide support and maintenance of all of my plugins, but there’s only so much time I can put into this on my free time. Perhaps you need to adjust your support expectations for free plugins.

    About the actual issue of it not working: I will see if I can reproduce the issue ASAP. It’s working in all of my test environments, but I’ll give it another go and see if I can track this down. Meanwhile, I hope you find some other plugin that does what you want and works for you.

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