I have a problem with the product pages not displaying correctly in both the free and paid versions of Materialis ever since the last wordpress update. I have contacted the support and have been told that they won’t support the problem, won’t do anything to look at the page and supply me a fix, that I am stuck with it and if they get more complaints from more customers they may make an update, but it’s not guaranteed and there’s no eta if they were to. In so many words they made me understand that if I want a functioning theme, I must go to a totally different developer. Blown away by the lack of support especially with how much their website tries to sell you on their supposed great support. I won’t be renewing, and immediately am shopping for a better theme today so I can make some sales with my website.
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