Support is one of the most important aspects when selectin plugins

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support daniub

    (@daniub)

    1 month, 2 weeks ago

    We sincerely apologize for the inconvenience. To help us resolve the issue, we kindly ask you to restate the technical problem in a clear and concise manner, so we can reproduce it. If possible, please reopen a thread on our forum, or if you’re a paying user, contact us at support@complianz.io. If you have already contacted us please share the ticket ID to check your issue in a timely manner. We’ll be happy to assist you!

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    3 weeks, 5 days ago

    Hi @osmams, did it eventually work out for you?

    dapresstest

    (@dapresstest)

    5 days, 2 hours ago

    One star seems harsh, but I am also waiting since five days, it is just nerve wrecking when you want to be compliant (that’s why I pay this plugin) and support does not react at all since a week. I wish I knew at least the reason for the silence. Maybe they are overworked, due to new regulations with 2025, or whatever.. but just no reaction is a bit disappointing.

Viewing 3 replies - 1 through 3 (of 3 total)
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