Support » Plugin: Formidable Form Builder - Contact Forms, Surveys & Quiz Forms Plugin for WordPress » Support has gotten worse–even when their problem!

  • I have been using this product for many years. It has some nice features, but lately the support has taken a downturn. I was told that one of their errors would not be fixed because I was the only one having the problem! Well, it was a big problem for me! I built my business on their form platform and to now see that they don’t care about the customer is distressing and disappointing.

Viewing 1 replies (of 1 total)
  • Plugin Author Steph Wells

    (@sswells)

    Hi there,

    I’m sorry to hear you are upset with our support. Unfortunately, since there is so much for us to do, we have to prioritize which changes we make first. With issues that only affect custom code, I’m afraid this isn’t something we can prioritize. I’m very sorry this is a problem for you! Your issue with the hook is on our list, and we will look into it when we can.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.