• Sure the software is great. It does what it’s supposed to. But then I got bogged down in the complexity of it and had trouble finding what I needed in the docs. (Could have been entirely my fault, but let’s not dwell on that, LOL.)

    When I sent a message for help through their site, within a few hours I got the best tech support answer ever. Why so? They gave me clear, detailed instructions that actually dealt with the problem I described. Not only did they understand what I needed without playing 20 questions, but the directions made sense. There was no hunting for nonexistent or greyed-out settings and they were where they said they were. They gave me screenshots and all.

    I wish all tech support was like this.

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  • Plugin Support Natalie G

    (@nataliegarza011)

    Thank you so much leaving us a review and I’m glad you had a great experience contacting our support team 😀 Please feel free to let us know if you need help with anything else in the future!

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  • The topic ‘Support FTW’ is closed to new replies.