Title: Support Forums registration & reset password problem
Last modified: August 10, 2019

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# Support Forums registration & reset password problem

 *  Resolved [tschankula](https://wordpress.org/support/users/tschankula/)
 * (@tschankula)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/support-forums-registration-reset-password-problem/)
 * I’m using my brother’s account to post this since mine has not finished setting
   up. On August 5, I registered for an account with WordPress Support Forums, and
   it said that it was sending me a “confirmation email” to set up a password, but
   it still has not arrived.
 * I tried registering again on August 6 and again today, but it says that my username,
   garysch37, has already been set up, so it did that much anyway. But when I click
   on Lost Password (on August 6 and today), it still does not send me the “confirmation
   email” with a link to reset my password, or really set it for the first time,
   whether I use my username or my email address.
 * I have checked my Junk folder to make sure it did not go in there, and it did
   not. I’ve tried using multiple devices and multiple browsers. I even sent an 
   email to `forum-password-resets@wordpress.org` on August 6 explaining this (I
   ran across this email address in an answer to someone else’s problem), but I 
   have not received anything back from them either.
 * I don’t know what’s happening. Can anyone help please?
 * Thank you,
    Gary

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/support-forums-registration-reset-password-problem/#post-11819227)
 * You’ll receive a reply from that email as soon as possible.
 * It’s manned by volunteers, as we all are here, so please be patient.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 9 months ago](https://wordpress.org/support/topic/support-forums-registration-reset-password-problem/#post-11819908)
 * [@tschankula](https://wordpress.org/support/users/tschankula/) You’ve been replied
   to already. Twice. It’s the mail provider that you are using, please send a new
   email to `forum-password-resets@wordpress.org` from a different email service.
   Include your account and your existing account email. _Do not post any email 
   address here, these are public forums and you’ll get spammed._
 * The one that you are using for that account is Yahoo and they do not accept email
   from WordPress.ORG (this site). We do not know why but here we are.
 *  Thread Starter [tschankula](https://wordpress.org/support/users/tschankula/)
 * (@tschankula)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/support-forums-registration-reset-password-problem/#post-11820955)
 * Thank you Jan and James for your replies. I appreciate very much your explanation,
   Jan. I have sent an email message to the address you provided, this time from
   a different email account that I own. Thanks, Gary

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Support Forums registration & reset password problem’ is closed to new
replies.

## Tags

 * [forums](https://wordpress.org/support/topic-tag/forums/)
 * [register](https://wordpress.org/support/topic-tag/register/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 3 replies
 * 3 participants
 * Last reply from: [tschankula](https://wordpress.org/support/users/tschankula/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/support-forums-registration-reset-password-problem/#post-11820955)
 * Status: resolved

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