Support » Requests and Feedback » Support forum moderation issues

  • Resolved xazz

    (@xazz)


    I am using a popular wordpress plugin which has been revealed to be violating wordpress plugin guidelines for user privacy as it has been tracking users without permission, and for containing code that would be unlocked after a subscription.

    In the support thread in which these issues were brought to light, users were attempting to uncover the full extent of the problems, since the plugin has put webmasters in the position where they or the owners of the websites are violating European internet privacy law.

    However wordpress.org moderators have accused concerned users of “beating a dead horse” for their attempts to get full details of the issue so they can prepare for any legal repercussions, and have closed the thread, which means those affected can no longer discuss it.

    I am alarmed by this action by wordpress moderators. To accuse users of metaphorical abuse of dead animals seems uncalled for especially considering the legal seriousness of the issue at hand. I would not go so far as to call this a cover-up, but it certainly makes one question the motives of moderators and if corruption is at play.

    Users can still of course email the publisher directly with their legal queries, however such communication is private in nature and it would be far better for all involved if those affected can discuss this in the open, instead of behind closed doors as wordpress moderators seem to suggest or imply they should.

    I feel this action has tainted wordpress’s reputation and I am curious to know how wordpress moderators justify it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    I am using a popular wordpress plugin which has been revealed to be violating wordpress plugin guidelines for user privacy as it has been tracking users without permission, and for containing code that would be unlocked after a subscription.

    OK. That normally gets dealt with very quickly once discovered or reported.

    However wordpress.org moderators have accused concerned users of “beating a dead horse” for their attempts to get full details of the issue so they can prepare for any legal repercussions, and have closed the thread, which means those affected can no longer discuss it.

    I know of the topic you mean and, not surprisingly, I agree 100% with that moderator’s decision.

    These are volunteer staffed software support forums. These are not community discussion forums, these are not legal remedy forums and these are not anyone’s blog. There literally was nothing to more to discuss that should take place in these forum. I’m sorry you disagree but that reply was justified and appropriate.

    If you are seeking legal counsel then that is absolutely not for these forums. There is very little that is less productive than people opining about “legal” matters on the Internet.

    If you feel you need that legal advice then please seek it elsewhere and with competent professionals who are paid for that sort of advice. That isn’t my “covering up” anything that is the best advice you can get. See IANAL.

    I would not go so far as to call this a cover-up, but it certainly makes one question the motives of moderators and if corruption is at play.

    Seriously? You’d make that association?

    That’s over the top: a topic went past being productive and a well informed moderator closed the topic. Please don’t read into a moderator fulfilling their responsibility here to moderate these forums.

    There’s no conspiracy here. An issue was discovered, it was mitigated and a moderator closed a non-productive topic. That’s all it was.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    @xazz You are the same person as @elr3000.

    You don’t get to create extra accounts on our forums for the specific purpose of harassment.

    Your second account is now blocked. Make a third, and I will block all of them.

Viewing 2 replies - 1 through 2 (of 2 total)
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