Support » Plugin: Google Analytics for WordPress by MonsterInsights » Support Excellent but for a So-So Plugin

  • Well the results are in, and I thought it was time to write my review of MonsterInsights – though I’m not entirely sure they’ll like it…

    Started off as a match made in heaven, with Chris from the support team adding code snippets to prevent another plugin from hi-jacking the CSS. Wonderful support, way beyond the norm for a free plugin, and got it working for when I got up this morning!

    That’s really about it though – as the plugin itself is really lack-lustre.

    Nothing in the admin dashboard, instead a dedicated ‘Insights’ tab points you to the MI dashboard – still haven’t worked out why TWO identical pages of the same reports are needed – ‘Dashboard’ and ‘Reports’ – surely one of these should be revamped and placed as an admin dashboard widget?

    The reports themselves are VERY basic – a graph of ‘Page Views’, a list of ‘Top Pages’ and ‘Traffic Sources’, a map, and a list of countries with their views.

    Lots of ‘Settings’ but many of these won’t open as they are for the pro version. The biggest let-down however was that there were no real-time statistics – again saved for the pro version. Dunno, call me thick if you want, but all I’d need from the perfect analytics plugin is real-time stats (saving me going over to GA) with top pages, views, and maybe a map and country views – all in the main admin dashboard. It’s a lot more convenient that way as anything else could be found in my GA dashboard. If I wanted to mess around with audiences, behaviours and conversion stats, then that should be in the ‘insights’ dashboard – which should be the ‘pro’ version.

    A really nice plugin, with astounding support, but only having less than the most basic features is how I found it. I understand that new features are always being developed and added though, so who knows – maybe one day it really will be a monster!

Viewing 1 replies (of 1 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    We’re happy to have you onboard! We always appreciate feedback, as it lets us know where to improve our products. Most of our products are actually the results themselves of users of WPBeginner (our parent company) telling us their pain points of WordPress.

    Originally we were planning on having the Dashboard being the default opened report, and all other reports would like on in the Reporting tab. However, in our upcoming complete redesign to the reports area (already released for Pro users, and coming soon for lite users), the dashboard page has been eliminated and the overview report has been completely redesigned: https://www.monsterinsights.com/coming-soon-monsterinsights-7-0/ (the top part of the overview is visible there). An admin dashboard widget is also planned as an addon later in the year. The Pro version of MonsterInsights recently launched version 7 with many new reports, so if you haven’t already I recommend checking that out as well.

    MonsterInsights is a continually developed product, so we launch new features quite often as we continue to expand. After taking over the product from Yoast, last year we focused on tracking, making sure it was happening accurately as well as expanding the things we track. This year, we’re focused on reporting, taking those new things we started tracking, and building out reports based on them. Expect developments throughout the year as we progress on that front.

    Real-time unfortunately is a Google limitation. Google provides very strict quota requirements for app developers to build on top of for GA, and particularly for Real Time reporting, and we’re working to provide a real time reporting dashboard for Pro users to release hopefully later this year.

    -Chris

    • This reply was modified 5 months, 2 weeks ago by  chriscct7.
    • This reply was modified 5 months, 2 weeks ago by  chriscct7.
Viewing 1 replies (of 1 total)
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