Hi @antoniofourmark ,
Thank you for sharing your feedback. I’m really sorry to hear about your experience and understand how frustrating that must be.
We do our best to support all users, including those on the free version, and we’d like to take a closer look at what happened. If you’ve already reached out to us, could you please share your support ticket ID or any details you have? This will help us review your case and ensure nothing was missed.
We’re here to help and would appreciate the opportunity to make things right.
Kind regards,
Ankush Thakre
