Title: Support Crowdhandler plugin Last modified: August 29, 2024 --- # Support Crowdhandler plugin * Resolved [horgster](https://wordpress.org/support/users/horgster/) * (@horgster) * [1 year, 9 months ago](https://wordpress.org/support/topic/support-crowdhandler-plugin/) * Hello! First of all; the “WP Super Cache” is an fantastic caching plugin for our WordPress site, thanks to all of you making this possible!We uses WordPress with WooComerce and sell tickets that causes high volume peak traffic during the ticket release time, cause our site to often to stop responding due to the high traffic from our customers (DDos).To resolve this, we have decided to implement the “waiting room plugin” from [CrowdHandler.com](https://www.crowdhandler.com/), which is perhaps the best plugin in the market of this kind of waiting room lobby to handle such peak loads. This reduces the traffic to our wordpress site by 95% during these peaks, when needed.These type of waiting room plugins requires dynamic content headers and sessions cookies not to be cached by any other plugins, e.g [https://www.crowdhandler.com/docs/80001017374-crowdhandler-wordpress-plugin-and-caching-incompatibliities](https://www.crowdhandler.com/docs/80001017374-crowdhandler-wordpress-plugin-and-caching-incompatibliities) Today we must disable “WP Super Cache” completely during usage of the “waiting room plugin”.This plugin will only be used at these days we have big tickets sales. The Crowdhandler plugin adds e.g. following cookies and headers on each pages, the bold text below is the dynamic content that must not be cached and is generated each time the page or woocommerce product is loaded:`Set-Cookie: ch-id=**tok0P8TKFrUxLsIv**; path=/; domain=****; securex- crowdhandler-info: **1.1.12::xxxxxxxxxfe8ca8ff2c::1::1::2024-08-28T20:47:43+0000** location: https://wait.crowdhandler.com/0P8TIKcFGbFTZSaY?url=https%3A%2F%2F** domain.com**%2F&ch-public-key=**xxxxxxxxfCCCCCC219e3cxxxxxxxx31fbbeaffe8ca8ff2c**& ch-id=**tok00000000****0**Would it be possible for the “WP Super Cache” team to add direct support of “[Crowdhandler Waiting Room Plugin](https://wordpress.org/plugins/crowdhandler-virtual-waiting-room/)” as a Enable / Disable support CrowdHandler checkbox in WP Super Cache or simply make an whitelisting form for headers and cookies with RegExpressions that WP Super Cache shall not cache?This would be an super useful feature and would make WP Super Cache as the leading caching plugin on the market! Having the possibility to provide full caching and at the sametime support waiting room fully, would avoid DDos behaviour on full peak times!Thank you very much for your kind help and support!Best RegardsHorgster - This topic was modified 1 year, 9 months ago by [horgster](https://wordpress.org/support/users/horgster/). Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Support [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [1 year, 9 months ago](https://wordpress.org/support/topic/support-crowdhandler-plugin/#post-17989895) * Hi [@horgster](https://wordpress.org/support/users/horgster/), * Thanks for the message, the kudos for the plugin, and the compelled explanation leading to your request. * At this moment, I don’t know whether this is something easily doable for our tech team, and if so, whether we would have an ETA to share or not. * I recommend reporting this as a [fe](https://github.com/Automattic/jetpack/issues/new?assignees=&labels=%5BType%5D+Feature+Request&projects=&template=feature-request.yml&title=Feature+Request%3A) [ature request on GitHub.](https://github.com/Automattic/jetpack/issues/new?assignees=&labels=%5BType%5D+Feature+Request&projects=&template=feature-request.yml&title=Feature+Request%3A) It will have the visibility it deserves, and our product and development team will be able to review it and give you feedback. * I also think that a copy/past of this post, with some slight tweaks and quoting this forum thread would not waste too much of your precious time 🙂 🤞 * Hope that helps! Please let me know if you have any further questions or doubts, and we’re happy to assist you. * Thread Starter [horgster](https://wordpress.org/support/users/horgster/) * (@horgster) * [1 year, 9 months ago](https://wordpress.org/support/topic/support-crowdhandler-plugin/#post-17991158) * Hi [@erania-pinnera](https://wordpress.org/support/users/erania-pinnera/) Thanks. I have added to Github here[https://github.com/Automattic/jetpack/issues/39196](https://github.com/Automattic/jetpack/issues/39196) * Plugin Support [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [1 year, 9 months ago](https://wordpress.org/support/topic/support-crowdhandler-plugin/#post-17991240) * Hi there, [@horgster](https://wordpress.org/support/users/horgster/), * That’s great! Thanks a lot for spending your time to share such useful feedback. * I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers! Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Support Crowdhandler plugin’ is closed to new replies. * ![](https://ps.w.org/wp-super-cache/assets/icon-256x256.png?rev=3506220) * [WP Super Cache](https://wordpress.org/plugins/wp-super-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-super-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-super-cache/) * [Active Topics](https://wordpress.org/support/plugin/wp-super-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-super-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-super-cache/reviews/) * 3 replies * 2 participants * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/support-crowdhandler-plugin/#post-17991240) * Status: resolved