Title: Support
Last modified: July 30, 2024

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# Support

 *  [America Jr](https://wordpress.org/support/users/cmccrone/)
 * (@cmccrone)
 * [2 years ago](https://wordpress.org/support/topic/support-576/)
 * Hello, what kind of support do you get? Looking to leave UseProof.com for more
   of a Woocommerce integration. The odd thing is you have tons of reviews all from
   the same exact timeframe 4 years ago. This is the same way on all review platforms
   for this plugin and no recent reviews within years.
 * Hoping to see if youre all still active before signing up.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/)
 * (@provesource)
 * [2 years ago](https://wordpress.org/support/topic/support-576/#post-17924192)
 * Hi there,
   Thanks for reaching out.
 * ProveSource is active and well maintained, we provide support over live chat 
   in the dashboard and email. We have a generous free plan which is not limited
   in time, so you can experiment with the platform.
 * As for the reviews, we should invest more in this 🙂
 *  Thread Starter [America Jr](https://wordpress.org/support/users/cmccrone/)
 * (@cmccrone)
 * [2 years ago](https://wordpress.org/support/topic/support-576/#post-17928537)
 * I signed up for a plan. I couldn’t find support or contact pages. Do you do that
   all here?
 * I have a question about the maps. There is an option to make up a name incase
   the person has their name anonymous. The issue is the map will show a random 
   location like Japan. We are a California only company. Is there a way to make
   those not do that?
 *  Plugin Author [ProveSource LTD](https://wordpress.org/support/users/provesource/)
 * (@provesource)
 * [2 years ago](https://wordpress.org/support/topic/support-576/#post-17932110)
 * Hi,
 * In the dashboard you have several options of contacting support, see screenshots
   attached below.
 * Regarding the maps – you can filter out events from countries that you don’t 
   want to show. Since location is based on Geo-IP it’s not always accurate and 
   you might also have users outside your geo zone submit forms on your website,
   see this guide for details:
 * [https://help.provesrc.com/en/articles/9513295-how-to-include-or-exclude-events-from-specific-countries](https://help.provesrc.com/en/articles/9513295-how-to-include-or-exclude-events-from-specific-countries)
 * > [View post on imgur.com](https://imgur.com/a/nBHYa6X)
    -  This reply was modified 2 years ago by [ProveSource LTD](https://wordpress.org/support/users/provesource/).
    -  This reply was modified 2 years ago by [ProveSource LTD](https://wordpress.org/support/users/provesource/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Support’ is closed to new replies.

 * ![](https://ps.w.org/provesource/assets/icon-256x256.png?rev=2237200)
 * [ProveSource Social Proof](https://wordpress.org/plugins/provesource/)
 * [Support Threads](https://wordpress.org/support/plugin/provesource/)
 * [Active Topics](https://wordpress.org/support/plugin/provesource/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/provesource/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/provesource/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [ProveSource LTD](https://wordpress.org/support/users/provesource/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/support-576/#post-17932110)
 * Status: not resolved