• I have had question about how to use a few of there add-ons with 0 support. I bought 6 of there add-ons and there sms notifications. The sms says .01 per charge and it cost .20 cents per. If you’re not savvy in programs the system in not going to be easy. DON’T EXPECT SUPPORT.

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  • Plugin Support booklysupport

    (@booklysupport)

    Hi, please provide the ticket number or the name of the support agent so we can check this matter.

    We found the only one ticket #179894 so far – replied by Dmitry on April 26 with the following:

    Unfortunately, I can’t access your WP admin panel, I faced an Error: The username bookly is not registered on this site.
    Could you please check the credentials you provided?

    Unfortunately, there were no reply from you after this email. If you have submitted other requests, you should have automatically received the ticket number. Please let us know it and we’ll look into this.

    Regarding the SMS service, the actual rates are listed in Bookly Cloud > SMS Notifications > Price list. Currently, there is no such cost available in any country – $0.01. Perhaps you have confused this cost with $0.10.

    If you’re charged 20 cents per SMS, this means that your notification template consists of 2 parts. If you want to optimize the cost by cutting down on the number of symbols in your text message notifications, you can use this Online SMS Length Calculator to check the length of your message.

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