Title: Support
Last modified: October 27, 2016

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# Support

 *  [55san](https://wordpress.org/support/users/55san/)
 * (@55san)
 * [10 years ago](https://wordpress.org/support/topic/support-180/)
 * I installed the free Pinnacle based on all the reviewers that mentioned the great
   support for the free version, but afterwards in checkin the Kadence site it notes:“
   Our Support forums are open to customers who have purchased a premium version
   of our themes. To post a support question visit our support forums.” So sadly
   no support found.
    -  This topic was modified 9 years, 9 months ago by [55san](https://wordpress.org/support/users/55san/).
      Reason: Support was found

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124809)
 * Hey? Is it possible you were looking at the premium documentation and not free
   theme docs?
 * Free documentation makes it pretty clear here: [http://docs.kadencethemes.com/pinnacle-free/](http://docs.kadencethemes.com/pinnacle-free/)
 * We do work hard to support this free theme: [https://wordpress.org/support/theme/pinnacle](https://wordpress.org/support/theme/pinnacle)
 * Kadence Themes
 *  Thread Starter [55san](https://wordpress.org/support/users/55san/)
 * (@55san)
 * [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124844)
 * Thanks for pointing that out; I didn’t see it.
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124848)
 * Hopefully you can give our support forms a chance? maybe update your review?
 * Kadence Themes
 *  Thread Starter [55san](https://wordpress.org/support/users/55san/)
 * (@55san)
 * [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124849)
 * Yes, I am glad that there is support as you mentioned.
 *  Thread Starter [55san](https://wordpress.org/support/users/55san/)
 * (@55san)
 * [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124850)
 * If the forum moderator would give me a link to change my star rating, I would
   be happy to upgrade it since there is support.
 *  [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/)
 * (@britner)
 * [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124852)
 * You shouldn’t need any link from a moderator. It’s something you can change right
   on the theme page. (at least you could in the past).
 * Kadence Themes

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Support’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/pinnacle/1.8.10/screenshot.png)
 * Pinnacle
 * [Support Threads](https://wordpress.org/support/theme/pinnacle/)
 * [Active Topics](https://wordpress.org/support/theme/pinnacle/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/pinnacle/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/pinnacle/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [55san](https://wordpress.org/support/users/55san/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/support-180/#post-8124852)