Superstar support

  • laura6

    (@laura6)


    4 months, 4 weeks ago

    I installed the Pro version of Bulk Delete to clean up a WooCommerce user database bloated with years of bot activity. Unfortunately, it turns out that accessing and editing a massive database file in a live website isn’t easy, and my Scheduled Delete tasks kept timing out. Xylus Support to the rescue! They sussed out the issue and added some custom code, and now the user database is a tiny faction of its original size.

    tl;dr<span class=”prokeys-snippet-text”> – </span>Support is prompt and goes above and beyond what I’ve come to expect from plugin devs.

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  • Plugin Author Xylus Themes

    (@xylus)

    4 months, 4 weeks ago

    Hi @laura6 ,
    Thank you so much for the kind words and detailed feedback! 🎉

    We’re really glad to hear that WP Bulk Delete helped streamline your WooCommerce user database and that our support team could step in to resolve the timeout issues. Working with large datasets on a live site can be tricky, and we’re always happy to go the extra mile to ensure everything runs smoothly.

    Your appreciation truly motivates us to keep improving. If you ever need further assistance or have suggestions, don’t hesitate to reach out. Thanks again for choosing WP Bulk Delete !

    — Team Xylus

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