Support » Networking WordPress » Superadmin unable to access subdomain site

  • Hello, I have recently made my site a network site and now have a subdomain. However the super admin cannot access my subdomain site. Even though it says it added the username and password from the super admin doesnt work on the subdomain site.

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  • Hi, don’t worry. As we were also facing the same issue for the subdomain of our carpet cleaners Clarksville TN. But that was our mistake. As while installing the wordpress on the subdomain an autogenerated username and password sended to our email. And upto 5 days we haven’t checked our email. And was trying for solution. But on the 6th day when I checked my email so found my username and password for the subdomain. So kindly check your email before doing anything else.

    Thread Starter tunjies22

    (@tunjies22)

    Hey – Thank you for your reply. An autogenerated username and password was sent to me but the password was displayed as ‘Password: N/A’

    So there wasn’t actually wasnt a passord. Do you know what I can do?

    Your help is very much appreciated.

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