• I feel lucky to have run into Support Genix.

    It’s elegant, and super easy to set up and customize. I really like the user interface. Very nice documentation and FAQs, too. Found answers so easily. I also like the 1 flat fee for a lifetime. It doesn’t get any better than that.

    We are still checking it out to see if it’ll meet our needs, but it’s promising, and their team appears committed to evolving it.

    • This topic was modified 4 months, 3 weeks ago by Yui.
    • This topic was modified 4 months, 1 week ago by vivies.
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  • Plugin Author Nazmul Huda


    Hello Vivie,

    Thank you so much for taking the time to share your wonderful experience with Support Genix! We are thrilled to hear that you find our help desk ticketing system elegant, powerful, and easy to set up.

    Your kind words about the documentation and FAQs are truly appreciated. We’re delighted that you found the information easily and that it contributed to a smooth experience.

    Receiving such positive feedback means a lot to us. We’re honored to have you as a satisfied customer, and we’re here to provide ongoing support for your journey with Support Genix.

    If you ever have any questions, suggestions, or need assistance, please don’t hesitate to reach out.

    We’re grateful for your support!

    Best regards,
    Support Genix Team

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