• Resolved Andre

    (@andrejcarter)


    When I’m logged in as a Super Admin, and go to /wp-admin/network/users.php?role=super, the number in parenthesis is 3, but it only lists 2 users below.

    Any ideas how to figure out which user is the 3rd Super or, if there isn’t actually a 3rd Super, how to get the number to show correctly?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Pop open the DB and go into wp_sitemeta and look for site_admins.

    What do you have in there?

    Thread Starter Andre

    (@andrejcarter)

    a:3:{i:0;N;i:1;s:12:”andrejcarter”;i:2;s:8:”kingston”;}

    I didn’t post it earlier because I didn’t know if know this increased the risk to my site.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Yes and not. It’s not like your usernames are a secret. BUT. The a:3 tells me you have THREE admins and one is N… which is weird.

    Try replacing it with this:

    a:2:{i:0;s:12:"andrejcarter";i:1;s:8:"kingston";}
    Thread Starter Andre

    (@andrejcarter)

    That worked. Thank you for your help and timeliness.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Welcome 🙂

    What most likely happened is that you HAD a user who was a super admin and got deleted incorrectly. If it happens again, though, treat it like a hacked site 🙁

    Thread Starter Andre

    (@andrejcarter)

    I noticed it after merging several separate sites/installations into a multisite installation. My accounts on a couple of the individual sites were almost identical to each other with the same login, email, and nice name. I assume they had the same userid also because I believe I was the first user on a couple of them. What do you think of the possibility of the merging leading to the issue?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Ah, the merging probably did it, yeah. You have to be VERY careful with that and Multisite, because they share user tables.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Super Admin Number too High’ is closed to new replies.