Title: Super Admin Last modified: August 21, 2016 --- # Super Admin * Resolved [Naira](https://wordpress.org/support/users/naira-jorge/) * (@naira-jorge) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/) * Hello, * I have installed my own WP and afterwords I’ve changed to Multisite WP. * Eventhough I did not become SUPER ADMIN and I can access the Network Administration. * Any hints about how to solve this issue, please? * Thanks * Naira Viewing 8 replies - 1 through 8 (of 8 total) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144290) * If you can access network admin pages, you’re the superadmin. Why do you think you’re not? * Thread Starter [Naira](https://wordpress.org/support/users/naira-jorge/) * (@naira-jorge) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144312) * Hi Ipstenu, * Thank you for your answer. * I am sorry I wrote wrong. I meant I CANNOT but I wrote I ‘can’ and I cannot access the Network Administration yet. * I verified the configured files, .htaccess and config.php and are all right. Files are in the right places and this is not my first time installing it. I also do not have subdomains to make it easier. * I suppose it ‘s a problem at the hosting….??? Many thanks * Naira * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144379) * Ah, read this: [http://halfelf.org/2013/recovering-your-cape/](http://halfelf.org/2013/recovering-your-cape/) * Thread Starter [Naira](https://wordpress.org/support/users/naira-jorge/) * (@naira-jorge) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144401) * Hello Ipstenu, * Thank you for your reply and link. * I will take a look there, but I found out already what the problem was. * I thank you very much * Naira * [Toni](https://wordpress.org/support/users/tools4toni/) * (@tools4toni) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144431) * **Naira – What was your fix, please? (!)** * I have the same problem…a plugin changed I don’t know what. I am the only user. I have had the MultiSite installs (2) for months before the changes. * **The result of the plugin changes:** Changed default login to username/adm ( mine was my name) password/? I had to backend change password. I have no access to core network install/update plugins, themes, WP. I cannot even see any plugins– not present in any admin menu. * **My attempt to fix:** Per [http://halfelf.org/2013/recovering-your-cape/](http://halfelf.org/2013/recovering-your-cape/) The part that pertains to me: * > “Super Admin access is less straightforward, but by no means is it impossible. > Go into wp_sitemeta and look for site_admins. > In there you will see something > like this: a:1:{i:0;s:7:”Ipstenu”;} If your userID is ‘superman’ then it would > be a:1:{i:0;s:8:”superman”;} Capitalization and stringlength matter. Add one > user, and use that to correctly restore power to the others. > Can you do this via WP-CLI? Yes, if you’re on the latest versions. Kind of. > You can get a list of super admins via wp network-meta get 1 site_admins and > in theory wp network-meta update 1 site_admins USERNAME would work except that > the data is serialized. I [opened a ticket with WP-CLI](http://wordpress.org/support/topic/network-super-admin-missing-in-dashboard?replies=3#post-4381522), > and it’s a ‘plugin territory’ issue right now, so I’ll have to see if I can > code it myself.” * Me: I also read [http://wordpress.org/support/topic/network-super-admin-missing-in-dashboard?replies=3#post-4381522](http://wordpress.org/support/topic/network-super-admin-missing-in-dashboard?replies=3#post-4381522) _I ran a search – I have no file called wp\_sitemeta_ * **Question: If there is no file called wp_sitemeta, what does that indicate? Does this article still apply to me?** * **Note:** I am not tech savy – I will leave the heavy stuff for my host tech support. I don’t want to burden them if there is an issue that cannot be fixed or is not addressed in these article/thread. * Thank you * [Alin Marcu](https://wordpress.org/support/users/deconf/) * (@deconf) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144432) * wp_sitemeta is a table in your database, not a file! * [Toni](https://wordpress.org/support/users/tools4toni/) * (@tools4toni) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144433) * Oh! Thank you! Time for Host Tech Support. * Thank you big time! * I hope the info in the article, not the thread, is sufficient. It is not their job to fix my WP install – but they do it anyway. * Thread Starter [Naira](https://wordpress.org/support/users/naira-jorge/) * (@naira-jorge) * [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144435) * Hello tools4toni * I just read your message. * I dont’know if you have solved your problem but I will tell my solution in a couple of woods. * After installing the WP Multisite through config.php and .htaccess, I uploaded the backed up files, database and wp files into my niew installation. What happened? The old user inside the backup overwrote the new user of my new wp installation. Because of that I could not get any access into Themes/Plugins at the Network Administration. * I deleted all of that mess and I re-install the wp, uploading the only files that had nothing to do the site administration. * I think the information you got earlier about wp_sitemeta and wp_admins should also help. I haven’t tried that. * Thank you * Naira Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Super Admin’ is closed to new replies. ## Tags * [super-admin](https://wordpress.org/support/topic-tag/super-admin/) * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 8 replies * 4 participants * Last reply from: [Naira](https://wordpress.org/support/users/naira-jorge/) * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/super-admin-9/#post-5144435) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics