• Resolved professorblue

    (@professorblue)


    Sumome stopped working on my site using Chrome (Mac). Still works great in Firefox and pretty good in Safari.

    This is a new situation.

    I know that such things usually mean a clash of sorts with another plugin. But is this true if only the website in one browser is affected?

    I’ve made screen shots of what one page looks like with Sumome activated (I’ve disabled it for now because it looks crappy active) in Chrome, FF, and Safari.

    In order to make it all work again, is it a matter of needing to go through all the plugins and disable them, and make notes when I activate them again? or is there something super magically fast that I’m just missing that I can do (like waving a magic wand, perhaps…) to make it all look good again?

    Here’s the page where I pasted all of the screenshots …
    http://professorblue.com/sumome-errors/

    Thanks in advance!

    https://wordpress.org/plugins/sumome/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sumo

    (@sumome)

    Sorry that its taken a while to get to you.

    We’re in the process of improving our support. if we ever do not get back to you in a reasonable amount of time, please come visit us at our support center where you will definitely get a response.

    http://help.sumome.com/

    Hello I don’t have a Sumome account yet. The plugin is downloadable, but the badge doesn’t work properly. I can’t complete my registration. Please help. Thanks

    https://wordpress.org/plugins/sumome/

    Plugin Author Sumo

    (@sumome)

    Make sure you’re not using an Ad or Popup blocker.

Viewing 3 replies - 1 through 3 (of 3 total)
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