Support » Requests and Feedback » Plugin Update Dates

  • When plugins update, sometimes they cause other conflicts. But if you have a series of plugins (like woocommerce) which has many parts, add on 2-3 others, and it’s a nightmare trying to pinpoint WHICH plugin was updated most recently to cause the issue.

    It would be fantastic if in your plugin page with all the details, if there could be a time stamp that shows when the last update was installed for that particular plugin. That would allow us to more closely check that particular plugin to see if that was the trigger of the issue. Because half the time the plugins say “it wasn’t us, it’s something else”… until we can prove it. Hours later of wasted time.

Viewing 7 replies - 1 through 7 (of 7 total)
  • If you’re seeing that often, I’d really suggest upgrading one plugin at a time, testing, then moving on to the next one, and repeat until finished.

    I’ve got one site that we look after here that is like that, but probably for different reasons, and that’s how it has to be handled. Jsut take your time and do it one-by-one and that way you’ll know for sure which one has caued any issue.

    Thread Starter dimeco

    (@dimeco)

    Thanks for the suggestion.

    Unfortunately certain parts weren’t expected to break – i.e., a buy button is working for some but not others, and it seems to be an issue since an update. I had it set for auto updates for some plugins… but that was probably my biggest mistake. I know two that recently did but both are claiming the other is the cause.

    So… figured at least if we can see the most recent dates it would be helpful.

    Thread Starter dimeco

    (@dimeco)

    (And no it’s not often, but affected an ecommerce site)

    The problem then becomes… how do you know that it was the last plugin updated that’s caused those problems? What happens if it was the second-to-last one? Or the third-to-last one?

    While I don’t see anything bad about sayving whena plugin was updated, that extra data is not going to solve the issues that you have. To be honest it sounds more likely like your theme isn’t built to handle updates will, but without knowing specifics that could also be wrong.

    Thread Starter dimeco

    (@dimeco)

    I know. I honestly suspect it’s one of the two simply because I did the updates for them same day… on my test site, everything SEEMED ok (but it’s not live for payments). So I updated them on the other site (one is auto, one is manual) – and it was a day later that I had support messages that people were having trouble buying. Stupidly it’s not “everyone” so I’m still trying to figure it out.

    I’m using Kadence Pro with shopkit, it’s supposed to be able to handle it all. (It had updates too actually).

    I’ll do more investigating. Ugh.

    But – I still like the idea of the dates 🙂

    Hello, I’ve blocked myself out off my website that i’m builing. Anybody want to help please? That’s urgent! I no longer be able to modify anything. I wanna cry. Thanks in advance. I was using the plugin: Yith, and I modified the setting with photo and url. So I can’t see where to connect to be able to modify anymore. How can I fix this? Please

    • This reply was modified 2 weeks, 5 days ago by roc03.
    Thread Starter dimeco

    (@dimeco)

    @roc03 that was not what this topic was about. Please move your post to a support thread. This is for suggestions.

Viewing 7 replies - 1 through 7 (of 7 total)
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