Support » Requests and Feedback » Suggest change to Forum segmentation

  • I suggest that you separate the “How To’s and Troubleshooting” into two distinct forums – one for “How To” and one for “Troubleshooting” – I often see questions about actual problems that require troubleshooting getting buried quickly with lots of questions about “how do I change the width of my sidebar” types of questions.

    I know that there are some really great moderators who do seek out questions for which no one has posted an answer, but I also see questions that do get a reply that may or may not be at all helpful (in some cases is just someone else chiming in with “I have the same problem”…) and once a question has been pushed a few pages deep it’s unlikely to ever get a reply……

    I think separating these two categories may help questions of both natures get answered.

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  • esmi


    Forum Moderator

    Were you aware that there is a No Replies filter (bottom of the main forum page). Many of the regulars use this to deliberately focus on those slightly more complex questions that might have gotten buried within a stack of “How do I change my header” queries.

    Given that some people seem to have problems handling the 9 boards that already exist (plugin questions are still being posted in Installation despite the moderators asking people to stop), I’m not convinced that adding a 10th board would help.

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