• Resolved openthebible

    (@openthebible)


    Hi,

    On Google news the images looked fine in the beginning, but not it is back to how it was before we started using your pluging (pokcas.com/news).

    Also, for the homepage we don’t see our featured picture when checking the results on mobile. Instead, we see the picture of the latest news article (we show their previews on our pokcas.com homepage).

    Do you see anything wrong?
    Thanks

    • This topic was modified 2 years, 8 months ago by openthebible.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi @openthebible I would double-check your raw feed first, using our tool:
    https://5starplugins.com/rss-image-checker/

    If images are showing, the plugin is working.

    Check Google News feed, and perhaps add a cache-buster to your feed URL where it asks for your feed, or see if there’s a way they can clear their feed cache?

    The homepage featured picture may not be set as your OpenGraph image. Our plugin does not help with that, but check your SEO or other Opengraph plugin to see what image is set as the OG:Image URL, and you can Facebook’s Sharing Debug tool:
    https://developers.facebook.com/tools/debug/

    Thread Starter openthebible

    (@openthebible)

    That raw feed checker is only showing our latest guides, but not news articles.

    We haven’t done anything, it was working fine before, probably the latest plugin or wordpress update has caused this.

    Thread Starter openthebible

    (@openthebible)

    Your plugin information says up to: 5.7.2 while the new wordpress is 5.8.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi @openthebible what’s your raw feed URL?

    Are the news articles created as standard blog posts, or something different? They should show up along with other posts like the guides.

    Do the guides show up in Google News ok, just not the news articles?

    I don’t think the updates would change how the RSS or the feed is working, and we’ve not seen any issues on any other sites, but happy to try and figure out what’s not displaying correctly.

    We’ll update our plugin shortly to show Tested up to 5.8 shortly, it works the same but we’ve not changed it in the repo yet.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    I think I found your raw feed.

    It looks like the guides are your last 3 posts, but the news items are after that, and they are displaying images as well, so the plugin is working great.

    Try adding a cache-buster to Google News feed URL, such as adding “?nocache123” to the end of the URL.

    If you’re trying to submit and display only the news posts, then use the /news/feed/ URL instead of your raw feed /feed/ and see if that helps.

    Thread Starter openthebible

    (@openthebible)

    Hi,

    The correct url was already there, and after adding “?nocache123” nothing has changed.

    Because of the timing, I think it has happened because of the WordPress 5.8 update.

    • This reply was modified 2 years, 8 months ago by openthebible.
    Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi @openthebible I would suggest testing it if you can revert to WordPress 5.7.2, but on our side, we’ve had no issues on over 30K active installs reporting any issues with 5.8 to date, and I don’t think it included any RSS changes. Again, if the raw feed is working, then the plugin is working, and it may be on the Google News side.

    What is the raw feed URL you are using, is it /feed/ or /news/feed/?

    Thread Starter openthebible

    (@openthebible)

    Hi,

    It is news/feed/

    Not sure how you revert to 5.7.2 and it is probably not worth it. When are you planning to have the next update for this?

    And what does the ‘opt in’ option for your plugin do, does everyone need to do that? It worked fine without it.

    • This reply was modified 2 years, 8 months ago by openthebible.
    • This reply was modified 2 years, 8 months ago by openthebible.
    Plugin Author 5 Star Plugins

    (@5starplugins)

    Perhaps use a staging site and see if WP v5.7.x makes any difference, from the feed content, I don’t think it will.

    I checked again and that raw RSS feed is working, then the plugin is working great, and it may be on the Google News side.

    Thread Starter openthebible

    (@openthebible)

    Hi,

    I can’t do that. Can you just release the support for 5.8 version soon. I would really appreciate it and add your plugin 5 stars.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    I checked again and that raw RSS feed is good and the plugin is working great, and it may be on the Google News side. I don’t see anything we can do on our end to help fix it.

    Thread Starter openthebible

    (@openthebible)

    @5starplugins

    On 5.8 WordPress version it doesn’t seem to be working. Also, not sure if it is related, but our featured images are no longer shown on Twitter either.

    • This reply was modified 2 years, 8 months ago by openthebible.
    • This reply was modified 2 years, 8 months ago by openthebible.
    Plugin Author 5 Star Plugins

    (@5starplugins)

    I’ve tested the plugin on WP 5.8 on other sites, and on your site, and it’s working great, the feed includes images. It seems there may be something else on your site breaking featured images, including OpenGraph images that Twitter uses.

    I would recommend deactivating plugins one a time to see if any of them are causing the issue, clearing the page cache each time, and reloading the feed URL etc.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Suddently it stopped working/isn’t working well?’ is closed to new replies.