Support » Plugin: Constant Contact for WordPress » Suddenly Stopped Working!

  • Resolved nikjvale

    (@nikjvale)


    I was using Version 3.1.12 up until today with absolutely NO PROBLEMS!

    Out of nowhere the plugin stopped working and caused content to disappear on my entire website. I was using the Constant Contact Form Designer Widget in the footer and it started throwing this error
    Catchable fatal error: Argument 1 passed to Ctct\Components\Contacts\ContactList::create() must be of the type array, null given

    I upgraded to Version 4.0.3 (which also required the server to be upgraded to PHP 5.5) and now the signup forms no longer work. When I enter an e-mail and hit subscribe I get the error
    Fatal error: Call to undefined method Ctct\Exceptions\CtctException::get() in /var/www/vhosts/asa.com/httpdocs/wordpress/wp-content/plugins/constant-contact-api/classes/class.kwsconstantcontact.php on line 359

    Please help!

    https://wordpress.org/plugins/constant-contact-api/

Viewing 10 replies - 1 through 10 (of 10 total)
  • I’m having the same problem on two of my sites.

    One site is on PHP ver. 5.6.16
    The other on PHP ver. 5.4.43

    Please help.

    I’m having identical errors when a valid address is submitted via version 4.0.3 the plugin. I’m also getting 403 errors instead of results when trying to view the members of a list.

    The root cause seems to be an exceeded API quota, as indicated by this error in the Constant Contact API response:

    “The Mashery account associated with this request is over its rate limit quota.”

    Is this plugin exceeding a Constant Contact API quota? Do we as plugin users have any options?

    Thanks,
    Joel Risberg

    I upgraded the site that was on PHP 5.4.43 to 5.5.37 and now I get the following error:
    Fatal error: Call to undefined method Ctct\Exceptions\CtctException::get() in /home/amerixguard/public_html/wp-content/plugins/constant-contact-api/classes/class.kwsconstantcontact.php on line 359

    This is a slightly different error that I originally got which was the catchable Fatal Error as nikjvale got.

    Thread Starter nikjvale

    (@nikjvale)

    Just as strangely as the problem randomly appeared… it has now randomly disappeared…

    I’m using WordPress 4.4.4, with PHP 5.5.35, and the plugin version is 4.0.3

    Plugin Author Zack Katz

    (@katzwebdesign)

    Hi all,
    I’m sorry for the inconvenience—the plugin hit a rate limit with Constant Contact services. I have been in touch with them this morning and they were able to increase the limits and get it fixed.

    Did this happen again? I’m all of a sudden getting this error, but it was working about an hour ago without any issues.

    When I try to refresh lists, I see.
    “403: The Mashery account associated with this request is over its rate limit quota.”

    • This reply was modified 4 years, 2 months ago by jberg1.
    jberg1

    (@jberg1)

    And happening again.

    Hi everyone, started getting this error today.

    There was an error displaying this content: 403: The Mashery account associated with this request is over its rate limit quota.

    I deleted all plugin settings in Constant Contact pluggin, and reset the connection but still the same thing. I can’t see campaigns, lists, or contacts.

    I have PHP V. 5.6.29, WordPress 4.8, Plugin 4.1.1

    • This reply was modified 3 years, 11 months ago by bxsciencepa.
    Plugin Author Zack Katz

    (@katzwebdesign)

    I’ve contacted Constant Contact and asked them to fix again. Sorry for the problem.

    Hi Zack, it started working about 2 hours afterwards. Thanks for your help.

    Robert

Viewing 10 replies - 1 through 10 (of 10 total)
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