Ryan
(@onesoftindiana)
You can try going to the “Advanced” tab and unchecking “Check for errors before loading viewer,” though ideally I could have the shortcode you’re using and try to identify the underlying problem with those documents.
yes. that works. Thanks a lot. Your help is really appreciated.
OK, that took some doing, but I found the problem. The answer is a bit technical so feel free to ignore if you’re not interested. 😉
In 2.5.x I changed the method of URL validation to use a HEAD request instead of a GET. This speeds up the process a lot, since it doesn’t have to fetch the whole file in order to validate it, but only the header. The problem is, when URLs contain spaces, the browser must redirect to the encoded version, since spaces are really not valid in URLs. In WP, HEAD requests (properly) don’t follow redirects, so this method fails.
This issue will be patched in GDE 2.5.4. If the URL contains spaces, it will perform a full “GET” instead of just a “HEAD” request. The GET request will follow redirects and return the real status of the file. This is still a bit slower and it’s better not to use spaces. 😉
The most obvious benefit of this fix over just turning off error checking is the file size will be accurate instead of “Unknown.”
I’m getting problems with this as well. Uninstalled and reinstalled and now getting:
GDE Error: Error retrieving file – if necessary turn off error checking (200:OK)
HELP!!!!
I don’t know what document you’re trying to embed or anything, so I can’t really guess. Have you tried turning off error checking, as the error message suggests?
GDE Settings > “Advanced” tab > uncheck “Check for errors before loading viewer”
I have done that, all I get now is a blank area where the doc (PDF) should be displayed.
The download link is displayed.
here is the website:
http://www.stclareschester.org.uk/?p=925
The document is displaying normally there. You are probably a victim of your own browser cache.
http://www.davistribe.org/gde/notes/#browser
Please completely clear your browser cache or try from another computer/device to see that it is indeed working.
Merry Christmas.
Wierd, can’t see it using Safari on my iPad, but can using Chrome. On my desktop can’t see it with Chrome, but CAN with Safari.
I had the same issue. Was sorted just by deactivating the plugin and reactivating it.
Keep up the great work.
I had the same problem. I had to deactivate/reactivate the plugin to get to the settings. Then I did the: GDE Settings > “Advanced” tab > uncheck “Check for errors before loading viewer”
Seems to work now.
I was seeing the same error. This is a fresh install of 2.5.4 (not an update). I tried deactivating and reactivating and the same error existed. I then turned off the error check, and the viewer loads, but the Public Google Document does not appear, and instead the viewer is filled with code:
<!DOCTYPE html><html><head><meta name=”google” content=”notranslate”><….
Here’s the post: http://sandbox.commons.hwdsb.on.ca/2013/01/27/class-act/
Hello,
First off, I have no idea what turning off error checking has to do with the discussion, other than somebody suggested it. Error checking and profiles are not related.
I have a fix for the profile issue pending the next update. In the meantime deactivating and activating the plugin again is confirmed to fix it in every instance I’ve heard of.
Finally, mrjarbenne, the plugin isn’t for Google hosted documents, but for privately hosted documents. Please read the FAQ (“Does it work with files saved in Google Docs/Drive?”).
This thread is getting convoluted – please start a new thread if you’re not having the same issue as above. The conflicting information here makes my free support job more difficult. Thanks all for your consideration!
Kevin
Profuse apologies. I misunderstood the use of the plugin, then saw the error and assumed I was running into the same issue. Clearly you do an excellent job supporting this plugin. Have a good day.
Sorry if I came across too strongly there; apologies aren’t necessary. Just trying to keep my plugin support life sane. 😉
Still having problems here. Deactivated, deleted and reinstalled the app, but still getting the problem
GDE Error: Error retrieving file – if necessary turn off error checking (200:OK)
