Support » Fixing WordPress » Suddenly can’t connect to FB page?

  • Hi there, since October I’ve been having trouble with the FB connection. Originally, all my posts were connected to our FB page (not private account but a page), and every time I’d post something, it would automatically upload a link to the post on our page.
    It worked up until the end of September, and since October 1st it stopped.
    I googled for a while and saw that FB apparently doesn’t allow third parties sharing to PERSONAL accounts anymore, but it should still link to pages. But even though ours is a page, it doesn’t connect.
    We tried reconnecting but it gives us an error every time. The weirdest thing is that when I go to ‘Sharing’ and ‘connections’ it says we’re connected to FB.
    But when I try to post something, it says we can’t connect to FB.
    Here is what I mean:
    https://sta.sh/0aw2nly2u2u
    https://sta.sh/01equ34ffrhy

    The first link shows that I can’t actually reconnect, it won’t allow me to click on connect. And if I open the link ‘learn more’ it simply says that personal accounts can’t link but pages should. Which it doesn’t.
    And the second links shows that according to ‘sharing’ I should be connected.

    Does anyone have any idea what went wrong?

    The page I need help with: [log in to see the link]

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  • Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Due to the differences between the various site hosting plans offered at wordpress.com and the self-hosted and self-installed version of WordPress supported here, you should probably ask WordPress.com Support instead.

Viewing 1 replies (of 1 total)
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