Title: Sudden Poll Failure
Last modified: July 11, 2026

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# Sudden Poll Failure

 *  [peterdean](https://wordpress.org/support/users/peterdean/)
 * (@peterdean)
 * [4 days ago](https://wordpress.org/support/topic/sudden-poll-failure/)
 * This is the poll on the site homepage. Absolutely nothing has changed, but as
   you can see if someone tries to vote, the following appears instead of the current
   votes for each option…..in othet words, just the heading and the current poll
   title. No plugins have been added, no changes to the home page have been made.
 * **The R&B Poll**
 * The Best R&B, Soul Or Blues Box Set
 * Any help gratefully received
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsudden-poll-failure%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [2 days, 5 hours ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18963370)
 * Dear [@peterdean](https://wordpress.org/support/users/peterdean/),
 * Thank you for your topic, and apologies for the late response. Weekends are non-
   working days for us.
 * Could you please send us the following information so we can check the case further?
    - Poll Maker plugin version
    - WordPress version
    - PHP version
 * Also, could you please let us know if you are using any caching plugin on your
   website? If yes, please try clearing the cache and then check again.
 * Looking forward to your reply.
   Thank you.
 *  Thread Starter [peterdean](https://wordpress.org/support/users/peterdean/)
 * (@peterdean)
 * [2 days, 2 hours ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18963511)
 *  
 * thanks for your reply – here is the information required
 * No caching products in use….
 * – Poll Maker plugin version **6.4.2**
 *  – WordPress version ** 7.0.1**
 *  – PHP version **8.3**
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18963870)
 * Dear [@peterdean](https://wordpress.org/support/users/peterdean/),
 * Thank you for sending the information.
 * As far as we understand, the poll shortcode is currently placed inside a widget
   or block.
 * Could you please try removing it from there and placing the shortcode on a new
   empty page instead?
 * Please check whether the poll results work correctly on that page and let us 
   know the result. This will help us understand whether the issue is related to
   the widget/block placement or not.
 * Looking forward to your reply.
 * Thank you.
 *  Thread Starter [peterdean](https://wordpress.org/support/users/peterdean/)
 * (@peterdean)
 * [20 hours, 3 minutes ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18965023)
 * Still no joy I’m afraid. Been into the plugin settings and the vote is actually
   counted but the resulting display is failing (as I am sure occurs when you try
   it on the site….
 * Peter
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [5 hours, 18 minutes ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18965469)
 * Dear [@peterdean](https://wordpress.org/support/users/peterdean/)
 * Thank you very much for your patience.
 * We have identified the cause of the issue and will fix it in an upcoming update.
 * For now, please go to Results Settings and set the Show results by option to 
   Bar chart (Google), as shown in the screenshot below, until the issue is resolved.
 * > [View post on imgur.com](https://imgur.com/a/wpt8Fud)
 * Please check this and let us know the result.
 * Looking forward to your reply.
 * Thank you.
 *  Thread Starter [peterdean](https://wordpress.org/support/users/peterdean/)
 * (@peterdean)
 * [1 hour, 37 minutes ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18965708)
 * Hi Jasmine
 * Sadly not available in the UK. You get
 * ………..Content Not Available
 * Content not available in your region…………
 * Interestingly moving from Bar Chart To Bar Chart (Google) does result in the 
   display working but it is indecipherable
 * Peter

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [peterdean](https://wordpress.org/support/users/peterdean/)
 * Last activity: [1 hour, 37 minutes ago](https://wordpress.org/support/topic/sudden-poll-failure/#post-18965708)
 * Status: not resolved