Support » Plugin: BackWPup - WordPress Backup Plugin » Sudden Backup error on LWS hosting

  • Resolved ecollart

    (@ecollart)


    Hello,
    since about 3 backups, I got those errors all of a sudden…
    I suspect something change on the hosting (LWS) but I am not sure…

    I paste config below in case someone has an idea …

    Version WordPress : 5.9.2
    Version BackWPup: 3.10.0
    Version PHP: 7.4.28  (64bit)
    Version MySQL: 10.3.31-MariaDB-0+deb10u1
    Version cURL: 7.52.1
    Version SSL cURL: OpenSSL/1.0.2u
    URL WP-Cron: https://ecollart.info/wp-cron.php
    Connexion au serveur: Réponse HTTP non attendue :
    Code d’état : 200
    Server: nginx
    Date: Mon, 28 Mar 2022 18:50:26 GMT
    Content-type: text/html; charset=UTF-8
    Content-length: 0
    X-powered-by: PHP/7.4.28
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-control: no-cache, must-revalidate, max-age=0
    Vary: Host
    
    Document root: /var/www/ecollart.info/htdocs
    Dossier temporaire: /htdocs/wp-content/uploads/backwpup-70aead-temp/
    Dossier des fichiers journaux: /htdocs/wp-content/uploads/backwpup-70aead-logs/
    Serveur: Apache/2.4.25 (Debian)
    Système d’exploitation: Linux
    PHP SAPI: fpm-fcgi
    Utilisateur PHP actuel: ecoll667981
    Temps maximum d’exécution: 60 secondes
    Temps maximum d’exécution d’un script de BackWPup: 30 secondes
    WP Cron alternatif: Off
    WP Cron désactivé: Off
    CHMOD Dir: 0755
    Heure du serveur: 18:50
    Heure du site web: 20:50
    Fuseau horaire du site web: Europe/Brussels
    Décalage temps avec le site web: 2 heures
    Langue du site: fr-FR
    Type d’encodage du client MySql: utf8
    Limite mémoire de PHP: 128M
    Limite mémoire de WP: 128M
    Limite mémoire maximum de WP: 128M
    Mémoire utilisée: 14,00 Mo
    Fonctions PHP désactivées :: pcntl_alarm,  pcntl_fork,  pcntl_waitpid,  pcntl_wait,  pcntl_wifexited,  pcntl_wifstopped,  pcntl_wifsignaled,  pcntl_wexitstatus,  pcntl_wtermsig,  pcntl_wstopsig,  pcntl_signal,  pcntl_signal_dispatch,  pcntl_get_last_error,  pcntl_strerror,  pcntl_sigprocmask,  pcntl_sigwaitinfo,  pcntl_sigtimedwait,  pcntl_exec,  pcntl_getpriority,  pcntl_setpriority,  passthru,  system,  pcntl_exec,  proc_open,  proc_nice,  proc_terminate,  proc_get_status,  proc_close,  leak,  apache_child_terminate,  posix_kill,  posix_mkfifo,  posix_setpgid,  posix_setsid,  posix_setuid,  highlight_file,  popen,  show_source,  ini_alter,  diskfreespace,  disk_total_space,  source,  proc_exec,  symlink,  dl,  ftp_exec,  apache_setenv,  define_syslog_variables,  openlog,  syslog,  virtual,  bzopen,  pspell_config_personal
    Extension PHP chargées :: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, ps, pspell, session, shmop, snmp, soap, sockets, sodium, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

    About the errors now:

    <!DOCTYPE html>
    <html lang="fr-FR">
    <head>
    <meta charset="UTF-8" />
    <title>Fichier journal BackWPup pour Info de 27 mars 2022 à 4 h 22 min</title>
    <meta name="robots" content="noindex, nofollow" />
    <meta name="copyright" content="Copyright &copy; 2012 - 2022 Inpsyde GmbH" />
    <meta name="author" content="Inpsyde GmbH" />
    <meta name="generator" content="BackWPup 3.10.0" />
    <meta http-equiv="cache-control" content="no-cache" />
    <meta http-equiv="pragma" content="no-cache" />
    <meta name="date" content="2022-03-27T02:22:25+00:00" />
    <meta name="backwpup_errors" content="9" />                                                         
    <meta name="backwpup_warnings" content="3" />                                                       
    <meta name="backwpup_jobid" content="1" />
    <meta name="backwpup_jobname" content="Info" />
    <meta name="backwpup_jobtype" content="DBCHECK+DBDUMP+FILE+WPPLUGIN" />
    <meta name="backwpup_backupfilesize" content="0" />                                                 
    <meta name="backwpup_jobruntime" content="7" />                                                     
    </head>
    <body style="margin:0;padding:3px;font-family:monospace;font-size:12px;line-height:15px;background-color:black;color:#c0c0c0;white-space:nowrap;">
    [INFO] BackWPup 3.10.0 ; Un projet de Inpsyde GmbH<br />
    [INFO] WordPress 5.9.2 sur http://ecollart.info/<br />
    [INFO] niveau de suivi : Normal (traduit)<br />
    [INFO] Tâche BackWPup : Info<br />
    [INFO] Fichier journal : backwpup_log_2ed551_2022-03-27_04-22-25.html<br />
    [INFO] Fichier de sauvegarde : 2022-03-27_04-22-25_WFYK5LIY01_info.zip<br />
    <span datetime="2022-03-27T02:22:25+00:00" >[27-Mar-2022 04:22:25]</span> 1. Tentative de sauvegarde de la base de données…<br />
    <span datetime="2022-03-27T02:22:25+00:00" >[27-Mar-2022 04:22:25]</span> Connecté à la base de données ecoll667981 sur 91.216.107.248<br />
    <span datetime="2022-03-27T02:22:26+00:00" >[27-Mar-2022 04:22:26]</span> Ajout de la sauvegarde de la base de donnée « ecoll667981.sql.gz » (2,35 Mo) à la liste des fichiers à sauvegarder<br />
    <span datetime="2022-03-27T02:22:26+00:00" >[27-Mar-2022 04:22:26]</span> Sauvegarde de la base de donnée réussie !<br />
    <span datetime="2022-03-27T02:22:26+00:00" >[27-Mar-2022 04:22:26]</span> 1. Tentative de création d’une liste des dossiers à sauvegarder…<br />
    <span datetime="2022-03-27T02:22:26+00:00" >[27-Mar-2022 04:22:26]</span> <span style="background-color:#ffc766;color:black;padding:0 2px;">AVERTISSEMENT : realpath(): open_basedir restriction in effect. File(/usr/base/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:26+00:00" >[27-Mar-2022 04:22:26]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : Exception trouvée dans RuntimeException : SplFileInfo::isDir(): open_basedir restriction in effect. File(/htdocs/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:28+00:00" >[27-Mar-2022 04:22:28]</span> 2. Tentative de création d’une liste des dossiers à sauvegarder…<br />
    <span datetime="2022-03-27T02:22:28+00:00" >[27-Mar-2022 04:22:28]</span> <span style="background-color:#ffc766;color:black;padding:0 2px;">AVERTISSEMENT : realpath(): open_basedir restriction in effect. File(/usr/base/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:28+00:00" >[27-Mar-2022 04:22:28]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : Exception trouvée dans RuntimeException : SplFileInfo::isDir(): open_basedir restriction in effect. File(/htdocs/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:30+00:00" >[27-Mar-2022 04:22:30]</span> 3. Tentative de création d’une liste des dossiers à sauvegarder…<br />
    <span datetime="2022-03-27T02:22:30+00:00" >[27-Mar-2022 04:22:30]</span> <span style="background-color:#ffc766;color:black;padding:0 2px;">AVERTISSEMENT : realpath(): open_basedir restriction in effect. File(/usr/base/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:30+00:00" >[27-Mar-2022 04:22:30]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : Exception trouvée dans RuntimeException : SplFileInfo::isDir(): open_basedir restriction in effect. File(/htdocs/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : Étape abandonnée : trop de tentatives !</span><br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> 1. Tentative de création d’un fichier avec la liste des extensions installées…<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> Ajout de la liste des extensions « Li-P039ti-Fouineu-INFO.pluginlist.2022-03-27.txt » (4,17 Ko) à la liste des fichiers à sauvegarder.<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> 1. Tentative de création du fichier manifest.json…<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> Ajout du fichier manifest.json de 3,96 Ko à la liste des fichiers de la sauvegarde.<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> 1. Tentative de création de l’archive…<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> Compression des fichiers avec ZipArchive. Veuillez patienter, cela peut prendre du temps.<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : SplFileInfo::isDir(): open_basedir restriction in effect. File(/htdocs/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> 2. Tentative de création de l’archive…<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : SplFileInfo::isDir(): open_basedir restriction in effect. File(/htdocs/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> 3. Tentative de création de l’archive…<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : SplFileInfo::isDir(): open_basedir restriction in effect. File(/htdocs/.wp-cli) is not within the allowed path(s): (/htdocs:/var/www/ecollart.info/htdocs:/var/www/ecollart.info/tmp:/var/www/ecollart.info/exec_dir:/var/www/ecollart.info/php-session:/var/lib/lws/:/usr/base/var/lib/lws:/var/lib/apps/:/usr/base/var/lib/apps:/htdocs:/tmp:/exec_dir:/php-session:/usr/share/php:/etc/pki/tls/certs:/etc/ssl/certs:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/access.log:/var/www/ecollart.info/log/error.log:/var/www/ecollart.info/log/error.log)</span><br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : Étape abandonnée : trop de tentatives !</span><br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> Un fichier de sauvegarde supprimé<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> 1. Tentative d’envoi de la sauvegarde vers un serveur FTP…<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> Connecté au serveur via SSL-FTP explicite : p02.evxonline.net:21<br />
    <span datetime="2022-03-27T02:22:31+00:00" >[27-Mar-2022 04:22:31]</span> Commande client FTP : USER ecollartx37 <br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Réponse serveur FTP : User ecollartx37 logged in.<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Commande client FTP : SYST <br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Réplique serveur FTP : UNIX<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Le dossier FTP actuel est : /httpdocs/info/<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Commande client FTP : PASV <br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Réplique serveur FTP : Passage en mode passif<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> 1. Tentative de vérification de la base de données…<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Vérification de la base de donnée réussie !<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> Un ancien journal supprimé<br />
    <span datetime="2022-03-27T02:22:32+00:00" >[27-Mar-2022 04:22:32]</span> <span style="background-color:#ff6766;color:black;padding:0 2px;">ERREUR : La tâche s’est terminée avec des erreurs en 7 secondes. Vous devez corriger les erreurs pour une exécution correcte.</span><br />
    </body>
    </html>

    Thanks for any help

    Eric Collart

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
Viewing 5 replies - 1 through 5 (of 5 total)
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