Support » Plugin: Sucuri Security - Auditing, Malware Scanner and Security Hardening » SUCURI: SiteCheck error: Unable to properly scan your site. Timeout reached

  • letooth

    (@letooth)


    I’m trying to scan a site that I know has been compromised. The SUCURI plugin fails to get beyond a few files with the error – SUCURI: SiteCheck error: Unable to properly scan your site. Timeout reached

    Any advice?

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  • You may need to increase PHP’s max_execution_time. I hit this same error on my host where this value is 60, but I have no problems on other hosts where it’s 3600.

    If you’re not sure how to do this (or if you don’t have access to do so), contact your hosting provider; they may be able to help.

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